iPhone lock screen top row numbers not responsive

Often when I try to unlock my iPhone xs the top row numbers (the 1,2, and, 3) are not responsive to touch while the rest of the numbers are.

iPhone XS, iOS 12.0.1

Posted on Oct 12, 2018 8:25 PM

Reply
1 reply

Oct 12, 2018 9:00 PM in response to JPB88

Try force restarting the iPhone as follows (assuming you have an iPhone XS):


  • Briefly press the volume-up button and release
  • Briefly press the volume-down button and release
  • Press and hold the side button until the Apple logo appears


If that does not solve it, visit an Apple Store or Authorized Apple Service Center and demonstrate the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone lock screen top row numbers not responsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.