Getting error while installing iCloud for windows 10.

Question

Getting error while installing iCloud for windows 10.

Getting error while installing iCloud setup for Windows 10 64bits. Tried using Microsoft Program Install Uninstall Troubleshooter. But

still getting error at stage "status: removing backup files".

null-OTHER, Windows 10

Posted on Oct 14, 2018 3:30 AM

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Answer 1

Oct 16, 2018 12:14 AM in response to chuck_3rd

Hi Alex, thanks for your reply.

The problem was I could not install iCloud, on my windows 10 computer.

But I have now managed it, I went to uninstall programs and removed all Apple software.

Then I went to Apple software update.

That installed iCloud and fixed my problem.

Once again many thanks for your help.

Barry

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Answer 2

chuck_3rd

Community Specialist

Oct 16, 2018 12:10 AM in response to barryfromnewport

Hello Barry,

Thank you for using Apple Support Communities!

I understand from your post that you are getting an error when trying to remove iCloud for Windows. If it is a 'Windows Installer Package' error, the following article will provide you with information you may find helpful:

If you see a 'Windows Installer package' error message when you try to reinstall or remove Apple software - Apple Support

If this is not the error you are getting, please let us know what the exact error is so we can further assist you.

Best Regards.

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Getting error while installing iCloud for windows 10.

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