Read receipts not working

So I had my read receipts on with a specific person and they were working just fine then out of nowhere they stopped getting the notification that I read their messages even though it was still turned on. I have reset my phone, restarted it, toggled it on and off but nothing seems to be working. It works for everyone else except that person, how do I fix it?

iPhone 8 Plus, iOS 12.0.1

Posted on Oct 15, 2018 12:28 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2019 6:46 PM

So what finally worked for me is turning off read receipts, Sign out of iMessage (actually signing out your Apple ID), resetting the network settings, reboot, turn on iMessage (sign in again) and turn on read receipts.

78 replies

Apr 20, 2019 2:59 PM in response to Bubblymonica

I’ve done Everyone’s advices here but but one.


I did not deleted my chat/ messages history of me and my husband.


They said, (a couple of members here and...I even went to Apple store)



I was told to backup up my iMessage messages on iCloud so I will not lose anything and then delete my husbands info and then delete our chat/ or tread on iMessage. They said it worked out to so many but, I cannot delete our conversation that we had for years, even if you can still keep them on iCloud, you cannot put the messages back on your iMessage app which is (for me) is frustrating so I refrain from doing it.

still I’m not getting the “read” sign.


From Apple staff :

  1. backup your phone (or just your iMessage?)
  2. delete contact info (my husbands info)
  3. Delete (completely) your whole tread on iMessage (like everything)
  4. logout of Apple including iMessage (all your devices like computer, iPad etc.)
  5. turn off WiFi
  6. turn off iPhone
  7. wait till iPhone is completely off for a minute.
  8. turn on iPhone back
  9. Turn wifi on
  10. Sign in back to Apple.
  11. sign in back on iMessage
  12. send a message (iMessage from scratch of course), like putting husbands phone number.
  13. Send a test text
  14. put back to contact list.

it should be working they said.

I did not tried this method since (like I said) I can’t lose my chat/ tread of me and my husband that’s been there for years.

(I’m using X and husband is 8)


i hope this this works for you.

goodluck



Dec 18, 2018 2:44 AM in response to Bubblymonica

My wife and daughter did not see my read receipts. I tried it all. Then, out of the blue, my daughter started seeing them. (iPhone 8 for her.) Then yesterday my wife saw ONE read receipt and then it stopped. (iPhone 7) This seems to suggest to me that it is the Apple servers. Another reason I think that is the problem is that yesterday, we all three got a message that the recipient was driving and would get back to you when they arrived at their destination. All at the same time. We were sitting watching a Christmas movie. None of us have DND turned on while driving.

Jan 3, 2019 6:54 PM in response to juggalomm

IMO this shouldn't be marked as the solution. I believe OP (and at the very least myself) have read receipts on correctly. I have then on for everyone and the contact in question but he still doesn't get read receipts. Everyone of my other contacts gets them (from what I can tell). The contact that isn't working is my SO and we have a really long chat history so I wonder if that's part of it. I've tried every solution on here, signing out of iCloud on all my devices, disabling iMessage, rebooting the phone, etc. and nothing has worked. This also started for me roughly when I installed 12.0.1 (as another user said).


This is definitely a bug that Apple needs to fix.


I'm a developer so if anyone has any ideas I'm happy to dig into my chat.db. So far I don't see any message corruptions.

Jan 12, 2019 4:15 PM in response to Bubblymonica

Tried everything and even called apple support but they couldn’t help me either. I found that the read receipts doesn’t work on my xs max but work on my iPad and iPhone 7. It’s annoying and it only started happening when I updated to the latest iOS. Might just wait till the next update and if that still doesn’t work I was suggested to reset completely which is something I’m hesitant to do.

Mar 12, 2019 3:24 PM in response to Shonda429

I have done this several times and it hasn't helped. From what I have been reading here, it seems to be people in families that are having the issue... like myself and my husband but it works for everyone else. not sure what the connection is. we did just recently switch carriers but it was working after we switched just fine then stopped one day... funny though it works with my same Apple ID on my laptop and iPad, same for him... just not our phones

Oct 15, 2018 9:56 AM in response to Bubblymonica

Just to clarify, the "Read" receipt is for you to know if that person has read your message. Nothing will show on your phone that you read their message. So, are you seeing delivered on your phone? If you expect to see "Read" then it's possible that person turned off their read receipts. Please let us know if you're expecting something different.

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Read receipts not working

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