Alarm won’t play music

@Robinlageorgia :

i had the exact same issue! Try downloading the song(s) you wish to add to your alarms to you iTunes library. Like the song should pop up in your downloaded music section. It MUST be downloaded to your phone. It CANNOT have the cloud beside it

I just got the iPhone 8 and had the same problem... I checked the songs I had picked from my playlist and saw they were there and can play on ITunes app but weren’t actually downloaded; so I downloaded the songs and tested it on a sample time and it worked! Even tho the songs were copied, you have to go back and download them on your ITunes music app.... at least that worked for me.

Good luck!

This happened to me on my iphone 5s 6s plus and my X and every now and then it reoccirs. Here is the simple fix. Try it and let me know if it worked! Go to the alarm app, select the alarm you want to edit, tap edit, tap sound then select tap pick a song. Choose the song from your music collection. (Do it even if your song is already selected on the main screen ) then clck back and save. Make sure your volume is turned up. Hope that helps.

Thanks to Coewins, mine is working now.

Settings > Sounds & Haptics > Ringtones > Download Purchased Ringtones

I had this same issue too. I resolved it by importing a song to my Iphone as an MP3 file and using that rather than a purchased song.

Had the same issue I fixed it buy going to Settings>Sounds&Haptics> Ringtones and there should a bar for download click it and that should fix this issue

Think I may have a fix. Press and hold the track on Apple Music you want to play as an alarm sound only for a couple of seconds. It should highlight it from the other tracks. Release and it should reload but without the ‘cloud’ at the side of it. Try your alarm and it should work.

I solved it by choosing a song that was both purchased and downloaded onto my phone. That at least worked on my iPhone 8s

1. Go to Music
2. Go to song you have selected for your alarm
3. DOWNLOAD it to your phone. (It’s not downloaded if there is a cloud)
4. check to see if it works

had the same issue, this seemed to fix it. Sorry if information isn’t useful

If you add the song u want to your library it works, had the same issue

The next troubleshooting step would be to restore the phone to factory settings, load one song and test. If it works, you know that the problem is somewhere in the data you transferred from your previous phone. You would then need to decided if having songs was worth the hassle not restoring from a back up.

And, no one here has any vested interest in which (if any) iPhone you decide upon.

 I’m sorry, I don’t post on these forums but this is a bit much. Did you even read what you replied to?

“What about my music - whh has been carried over through multiple iPhones?  I don’t understand . What about all my apps I probably have 60 at least. I thought all that was in the iCloud that’s why when you get a new phone and you activate it everything comes over to the new phone. Otherwise is just magic. “

Your response: “You're music, I assume, is stored on your computer. It is not stored in iCloud. It is not part of your back up. You can sync it back to your phone when you've finished troubleshooting. Your apps are not part of your back up, only their data is. You can download them from the App Store when you're done troubleshooting. “

I’m having the exact same issue on a 7+ and I can assure you I know my music is stored in iCloud and purchased through iTunes and is absolutely part of my “back up?”

Troubleshooting may “be a very tedious process” for *you*, but from an actual customer perspective, when something as silly as music for alarms has worked for years and suddenly stops, it’s a real pain. 

Also, as you darn well should know, “What about my music - whh has been carried over through multiple iPhones” actually means the customer is storing in iCloud. 

Hi NoliCannoli,

Thank you so much for posting this. This actually worked for me.

Not sure how awards etc. work as I don’t post here often and I’m a level one, but someone please give NoliCannoli one.

Thank you, again.

THIS WORKED PERFECTLY!!!!! All my music was showing up in iTunes but I didn’t even realize that it was downloaded on my New phone (just got the xr and had restored from my 8 back up). I can’t believe that apple was telling robin that they had to reset the phone. Come on people. Thanks Carlo!!!

Do you actually understand that some end users may not understand what “restoring the phone to a factory state” means and think they’re actually “”RESETTING MY WHOLE PHONE”?