Alarm won’t play music

1. Go to Music
2. Go to song you have selected for your alarm
3. DOWNLOAD it to your phone. (It’s not downloaded if there is a cloud)
4. check to see if it works

had the same issue, this seemed to fix it. Sorry if information isn’t useful

The next troubleshooting step would be to restore the phone to factory settings, load one song and test. If it works, you know that the problem is somewhere in the data you transferred from your previous phone. You would then need to decided if having songs was worth the hassle not restoring from a back up.

And, no one here has any vested interest in which (if any) iPhone you decide upon.

No, I'm saying restore it to factory state and test it. If the problem resolves itself, you have corrupted data and no, there's nothing Apple can do about that.

Your contacts and notes should sync through your iCloud account (or whatever account you have them connected with) you don't need to restore from a back up to get them back.

You're music, I assume, is stored on your computer. It is not stored in iCloud. It is not part of your back up. You can sync it back to your phone when you've finished troubleshooting. Your apps are not part of your back up, only their data is. You can download them from the App Store when you're done troubleshooting.

Troubleshooting can be a very tedious process. One of the things you want to do is take the device back to its original state and see if it works properly. If it does, you know the problem is with something you put on it. I'm not sure what's illogical about that.

Apple told you to restore the device to factory state. I'm telling you to restore the device to factory state. Whether or not you decide to do it is entirely up to you.

Best of luck.

Having the same problem with my X. Tried everything except NOT RESETTING MY WHOLE PHONE SO BITE ROCKS,when picking a song it goes to the default alarm sound. Love paying for a expensive POS. This happened after the stupid ios12.1 update if I recall

I am not sure if this has already been resolved for you and I have an iphone 8, not your model. But I came to this site because I was having the same problem and someone mentioned that if the song you want to play as your alarm is not downloaded locally to your phone (select the little cloud with arrow icon), the alarm will not play your song. So all I did to resolve my issue was just that. I downloaded the song in itunes to my phone and voila! I hope you figured it out cause it is a bummer.

 I’m sorry, I don’t post on these forums but this is a bit much. Did you even read what you replied to?

“What about my music - whh has been carried over through multiple iPhones?  I don’t understand . What about all my apps I probably have 60 at least. I thought all that was in the iCloud that’s why when you get a new phone and you activate it everything comes over to the new phone. Otherwise is just magic. “

Your response: “You're music, I assume, is stored on your computer. It is not stored in iCloud. It is not part of your back up. You can sync it back to your phone when you've finished troubleshooting. Your apps are not part of your back up, only their data is. You can download them from the App Store when you're done troubleshooting. “

I’m having the exact same issue on a 7+ and I can assure you I know my music is stored in iCloud and purchased through iTunes and is absolutely part of my “back up?”

Troubleshooting may “be a very tedious process” for *you*, but from an actual customer perspective, when something as silly as music for alarms has worked for years and suddenly stops, it’s a real pain. 

Also, as you darn well should know, “What about my music - whh has been carried over through multiple iPhones” actually means the customer is storing in iCloud. 

Hi NoliCannoli,

Thank you so much for posting this. This actually worked for me.

Not sure how awards etc. work as I don’t post here often and I’m a level one, but someone please give NoliCannoli one.

Thank you, again.

@Robinlageorgia :

i had the exact same issue! Try downloading the song(s) you wish to add to your alarms to you iTunes library. Like the song should pop up in your downloaded music section. It MUST be downloaded to your phone. It CANNOT have the cloud beside it

THIS WORKED PERFECTLY!!!!! All my music was showing up in iTunes but I didn’t even realize that it was downloaded on my New phone (just got the xr and had restored from my 8 back up). I can’t believe that apple was telling robin that they had to reset the phone. Come on people. Thanks Carlo!!!

Problem Fixed and resolved! My Apple Music wouldn’t let me download songs or see album covers, which really bothered me, so I went searching. After about two weeks, I found a fix through other sources, where you must delete enough space for there to be at least 3.2 (3.5 for me) GB of space left on the phone. Once completed, everything in Apple Music will return to normal. Fast forward: alarm is playing default sounds, album covers start disappearing again and can’t download songs. So I took my phone back to 3.5 GBs left of space and everything works perfectly now. Dumb bug but it should work, does every time for me. Please please fix this Apple.

I just got the iPhone 8 and had the same problem... I checked the songs I had picked from my playlist and saw they were there and can play on ITunes app but weren’t actually downloaded; so I downloaded the songs and tested it on a sample time and it worked! Even tho the songs were copied, you have to go back and download them on your ITunes music app.... at least that worked for me.

Good luck!