Alarm won’t play music

I am not sure if this has already been resolved for you and I have an iphone 8, not your model. But I came to this site because I was having the same problem and someone mentioned that if the song you want to play as your alarm is not downloaded locally to your phone (select the little cloud with arrow icon), the alarm will not play your song. So all I did to resolve my issue was just that. I downloaded the song in itunes to my phone and voila! I hope you figured it out cause it is a bummer.

@Robinlageorgia :

i had the exact same issue! Try downloading the song(s) you wish to add to your alarms to you iTunes library. Like the song should pop up in your downloaded music section. It MUST be downloaded to your phone. It CANNOT have the cloud beside it

Download the song locally on to your iPhone. If the song you selected has a cloud next to it in your music library it won’t work.

I just got the iPhone 8 and had the same problem... I checked the songs I had picked from my playlist and saw they were there and can play on ITunes app but weren’t actually downloaded; so I downloaded the songs and tested it on a sample time and it worked! Even tho the songs were copied, you have to go back and download them on your ITunes music app.... at least that worked for me.

Good luck!

The next troubleshooting step would be to restore the phone to factory settings, load one song and test. If it works, you know that the problem is somewhere in the data you transferred from your previous phone. You would then need to decided if having songs was worth the hassle not restoring from a back up.

And, no one here has any vested interest in which (if any) iPhone you decide upon.

No, I'm saying restore it to factory state and test it. If the problem resolves itself, you have corrupted data and no, there's nothing Apple can do about that.

Your contacts and notes should sync through your iCloud account (or whatever account you have them connected with) you don't need to restore from a back up to get them back.

This happened to me on my iphone 5s 6s plus and my X and every now and then it reoccirs. Here is the simple fix. Try it and let me know if it worked! Go to the alarm app, select the alarm you want to edit, tap edit, tap sound then select tap pick a song. Choose the song from your music collection. (Do it even if your song is already selected on the main screen ) then clck back and save. Make sure your volume is turned up. Hope that helps.

Thanks to Coewins, mine is working now.

Settings > Sounds & Haptics > Ringtones > Download Purchased Ringtones

I had this same issue too. I resolved it by importing a song to my Iphone as an MP3 file and using that rather than a purchased song.

You're music, I assume, is stored on your computer. It is not stored in iCloud. It is not part of your back up. You can sync it back to your phone when you've finished troubleshooting. Your apps are not part of your back up, only their data is. You can download them from the App Store when you're done troubleshooting.

Troubleshooting can be a very tedious process. One of the things you want to do is take the device back to its original state and see if it works properly. If it does, you know the problem is with something you put on it. I'm not sure what's illogical about that.

Apple told you to restore the device to factory state. I'm telling you to restore the device to factory state. Whether or not you decide to do it is entirely up to you.

Best of luck.

Had the same issue I fixed it buy going to Settings>Sounds&Haptics> Ringtones and there should a bar for download click it and that should fix this issue

Think I may have a fix. Press and hold the track on Apple Music you want to play as an alarm sound only for a couple of seconds. It should highlight it from the other tracks. Release and it should reload but without the ‘cloud’ at the side of it. Try your alarm and it should work.

I'm saying there could be corrupted data that is having an unexpected side effect. Back your phone up. Restore it to factory settings. Test it.

I solved it by choosing a song that was both purchased and downloaded onto my phone. That at least worked on my iPhone 8s

1. Go to Music
2. Go to song you have selected for your alarm
3. DOWNLOAD it to your phone. (It’s not downloaded if there is a cloud)
4. check to see if it works

had the same issue, this seemed to fix it. Sorry if information isn’t useful