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Iphone X won’t sync to Itunes

My iphone x will not sync to my 2011 Macbook pro (high sierra). When I plug in the iphone to the computer it will charge but it won’t show up in itunes, or show me the message to trust the computer. I tried everything i could find online but haven’t been able to get it to work. My phone and computer are updated. My iphone 7 plus syncs to the mac just fine and I tried plugging my Iphone X into a d mac and it also worked. Please help!!!

Posted on Oct 16, 2018 9:22 AM

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Posted on Oct 16, 2018 1:36 PM

Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Install iTunes from the .dmg that you've downloaded.

During the installation it should announce that a further software update is required.

Install that and iTunes should see your device.


Or see If your iOS 12 device isn't recognized by iTunes, you might need to upgrade macOS or iTunes - Apple Support.


tt2

1 reply
Question marked as Best reply

Oct 16, 2018 1:36 PM in response to Matitiez

Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Install iTunes from the .dmg that you've downloaded.

During the installation it should announce that a further software update is required.

Install that and iTunes should see your device.


Or see If your iOS 12 device isn't recognized by iTunes, you might need to upgrade macOS or iTunes - Apple Support.


tt2

Iphone X won’t sync to Itunes

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