You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Magic Mouse constantly disconnects from Bluetooth

My Magic Mouse is constantly losing its connection to Bluetooth. It disconnects usually for about 5 to 10 seconds then reconnects. I have tried changing the batteries, resetting the P-Ram and many other of the suggestions online. Nothing seems to work.


Very annoying issue.


I am running macOS Mojave, version 10.14 but it has been doing this since before the last upgrade.


Just hoping someone has come up with a solution as I see it is a fairly common problem.

iMac, macOS Mojave (10.14), Magic Mouse

Posted on Oct 16, 2018 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2018 6:12 AM

See if anything in this Apple article helps:

Potential sources of Wi-Fi and Bluetooth interference - Apple Support

I seldom have disconnects at home but get them all the time at my volunteer job. The volunteer desk is "ground zero" for all the tech in the building--the wireless access point, base station for cordless phones, a printer with wireless, security system, a credit card scanner and other gadgets--and interference is pretty much assured.

Similar questions

4 replies
Question marked as Top-ranking reply

Oct 17, 2018 6:12 AM in response to wwbfromshelby

See if anything in this Apple article helps:

Potential sources of Wi-Fi and Bluetooth interference - Apple Support

I seldom have disconnects at home but get them all the time at my volunteer job. The volunteer desk is "ground zero" for all the tech in the building--the wireless access point, base station for cordless phones, a printer with wireless, security system, a credit card scanner and other gadgets--and interference is pretty much assured.

Magic Mouse constantly disconnects from Bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.