Huge files, iCloud Drive and Finder

Several moons (and at least a couple OS versions) ago I created a Windows 10 virtual machine using Fusion, which stored new VMs in Documents by default. Fast forward through High Sierra and Mojave upgrades which at some point put my Documents (including that VM) into iCloud Drive. I didn't know that's where the VM file was stored when I agreed to have my Documents hosted on iCloud Drive; I don't use Documents for my regular file storage.


The VM file is 85GB. After consulting with VMWare, I confirmed that Fusion can't work with it from within iCloud, so I tried to copy it from Documents on my iCloud Drive to a non-iCloud folder on my local hard drive using Finder. I ended up with a 181-byte generic local file, and a progress circle next to iCloud Drive in the sidebar. I think it might be trying to download it in the background but the progress indicator in the sidebar appears stuck. Watching the actual process bar shows it never moves beyond zero in its download.


I'm on my third attempt to download the file from iCloud.com using Safari. The first two ended with 9GB .zip files that won't uncompress properly.


In the meantime, I'm left with questions about how iCloud Drive works and what I can do in this situation...


1) If something appears as an iCloud file in Finder, where does that file really live? Is it local? Is it in iCloud and what I see in Finder is an alias or another shortcut to a remote copy?


2) If the files are now cloud-based exclusively, would that mean that my system actually uploaded the whole 85GB file in the first place over time?


3) Is there a limit on what I can download from iCloud using the Finder (i.e., file types, size, etc.)?


4) How does iCloud Drive handle downloading large files using Safari? Is it making a much smaller .zip file to download and the issue might be a problem with that compressed file?


Thanks in advance!

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.2), 16GB RAM, 512GB HD

Posted on Oct 16, 2018 4:29 PM

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4 replies

Oct 17, 2018 12:43 PM in response to Alex Hare

1. It is in iCloud and it is stored on the computer. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Mobile Documents. The files should be there.


2. iCloud is a syncing system, not an external hard drive. If running Sierra or later, if you go to System Preferences/iCloud/iCloud Drive/Options and select Optimization, some files may only be in iCloud. Otherwise there is a local copy on the computer.


3. There is no limit.


4. iCloud downloads the full file, not a .zip file or a compressed file.

Oct 22, 2018 3:14 PM in response to Alex Hare

The likely culprit of the .zip decompression issue may be the size of the original file. An Apple specialist said that iCloud's preferred file size is less than 50GB. Since my inadvertently transferred VM file was 86GB, it's large size could have caused the .zip files to be corrupted or incorrectly formed.


I was able to eventually download the full file from within Finder.

Oct 22, 2018 11:33 AM in response to Eric Root

Hi Eric,


Thanks for taking the time to respond.


I'm working through this with Apple Support and wanted to share what I'm seeing so far.


1) In my case, this 86GB file isn't treated as a local file. Apple had me try dragging it from iCloud Drive > Documents to the Desktop which worked immediately, because my Desktop is also treated as an iCloud Drive folder. When I try to drag it into a different (non-iCloud) folder it starts a download process, not a copy process. I must have tried it again last week while on the road and now that I'm back on a decent WiFi connection, it's downloaded 25 of 86GB. I'm going to let that download complete to see how it works.


2) Thank you for the tip about checking the iCloud Drive options. Optimize Mac Storage is selected. Since I don't use this VM often it may have been one of those files stored in iCloud Drive only... which would make sense given what I mentioned in #1. Any idea what would happen if I turned that off? Would it download everything in iCloud Drive back to my Mac?


4) I was referring to my attempts in using icloud.com in Safari to download the file directly. That process downloads the file as a .zip, which was about 9.5GB. The transfer that's occurring in the Finder looks like it's downloading the entire 86GB file.


Thanks again!

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Huge files, iCloud Drive and Finder

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