I have had my Max for less than a week and having the same problem. Makes me wonder if I should of given up my Galaxy Note 9, it was flawless.
Love my Apple products. So sorry I upgraded to the XS as it continues to freeze. It is disruptive to my productivity. What is being done?
you are absolutely right!
I really believe this my be my last iphone.
Just got my iPhone about two weeks ago switched from Samsung and now it’s freezing in black screen and turning off and restarting
has anyone got a fix? Mines been doing it very often! It’s so annoying! ☹️ It’ll happen literally outta no where.
I am having the exact same issue with my Xs Max. Mine is 4 months-old and it has been doing this for about a month and a half. To me it's been frustrating because I already went to a store and had it diagnosed and they said there is no problem whatsoever with my device and there is nothing they can do warranty-wise, even when the phone froze in their hands while they were working with it.
A couple of days ago it turned off by itself and it didn't came back for about 3-4 hours. Keeps freezing. Seems like the issue is pretty common with this model.
I'm going back to a different Apple Store to see if I get a right diagnostic this time.
I have reset my phone numerous times. I had to go back to a backup from two months ago. I believe it is the recent Apple update or an app messed everything up. I went to the store and after one hour, the conclusion was use the older backup or completely wipe the phone and start from ground zero. Good luc,
How do you do an hard reset on the xs max
Hi! First press the up and down buttons on the left so: up down and up again and right after hold down the button on the right for a few seconds. I hope this makes sense. Best of lucks!
iPhone XS Max Freezing up