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sanramann Author

Level 1

52 points

iPhone alarm song not working

This issue started when I upgraded to iPhone XS iOS 12 right from day 1, but didn’t have any issues with my iPhone 6.

When I set a song as my alarm, the song plays during the setting process. However when the alarm goes off, the default "radar" sound plays.

It looks to be nearly identical to this problem Alarm not playing some songs in iOS 10 but none of the user-provided "fixes" have worked for me.

Ttroubleshooting:

- deleting all of my alarms and created new ones

- setting the alarm with various songs

- hard closing the Clock app and setting a new alarm

- restarting my device

- powering off the device

Verificatuon:

- the music is purchased from iTunes

- music is downloaded on my device

- my iOS is up-to-date

Apple has not provided a functional resolution for any previously identified similar issue. Need suggestions.

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[Re-Titled by Moderator]

Posted on Oct 22, 2018 4:17 AM

Top-ranking reply

cris700

Level 1

13 points

Posted on Nov 26, 2018 5:37 AM

We both have the same problem and I fixed it by redownloading the music I wanted to use.

View in context

28 replies

Apr 5, 2019 2:49 AM in response to cris700

How do you redownload music?

BadAcePM

Level 1

4 points

Nov 24, 2018 7:28 AM in response to Sammyboy

Exactly same issue for me with 6s running iOS12.1.

Feb 17, 2019 4:00 AM in response to cris700

Thanks, downloading the music to the device solved it.

Mar 6, 2019 11:28 AM in response to BruinRedbridge

I believe the song has be on your phone and not streaming to use it as an Alarm

Mar 14, 2019 7:29 PM in response to cris700

Thanks... This solved my issue as well.

Apr 1, 2019 2:58 PM in response to cris700

I have deleted and re-purchased another version of the sound I wanted. It worked for one day and then went right back radar.

Apr 5, 2019 2:53 AM in response to Twizzz1029

This happened to me as well. But I think I just chose different music. It worked for a day and went right back to stupid radar sound!

NancyRif

Level 1

4 points

Apr 14, 2019 10:43 AM in response to sanramann

Check that your songs are not on the CloudApp button on your phone. That’s what did it for me!

rirdsaam

Level 1

4 points

Apr 24, 2019 7:02 AM in response to sanramann

The music has to be downloaded. I just had the same issue and it was because I had my alarm playing a song that was in my library but not downloaded (saved to phone). Hope this helps someone!

NancyRif

Level 1

4 points

May 8, 2019 6:04 AM in response to sanramann

It’s simple, and within this discussion, you just need to download the song first and it will work fine. That’s what I discovered. Good luck!

Harsha19

Level 1

4 points

May 9, 2019 1:34 PM in response to NotUserFriendlyAnymore

Why aren’t Apple stepping in to help sort this annoying issue out?! I’ve been struggling trying to fix it too

isablibb

Level 1

4 points

Jun 3, 2019 5:25 PM in response to sanramann

My friend Katherine had this same issue and used @cris700's solution and it WORKED!!!! 10/10 would recommend.

Jun 4, 2019 6:56 AM in response to isablibb

Update 12.3.1 corrected the problem.

iPhone alarm song not working