Audio & Visual issues with Skype and Mojave

I sorted mine, it turned out to be partially self inflicted. I had cloned, using Migration Assistant, from old Macbook Air to new Macbook Pro. The first migration attempt failed, so I repeated it, twice more. This was finally successful, but meant that where I started with a username "john smith" which had a home directory of "johnsmith" I ended up with an Apple created username of "john smith 1 2" and home directory root of "johnsmith12" on the MacHD.

Several apps, including Skype, Zoom and Dropbox had a problem with that and did not correctly parse the spaces in the new username, and erase them to create the home directory they were looking for.

So I followed the Apple instructions on how to rename a username and rename the homedirectory root to get back to plain old "john smith". And then the problems got worse. Even Safari was failing to start up with a file permission error that I found in the log, and by working my way down the library tree correcting permission I got Safari working again. But i had no idea how to fix what I now think was a file permission error somewhere down the home directory tree in the system files. Meanwhile th old Macbook Air was working fine on the old diosk from which I had cloned the Pro.

I fixed it by - 1) Wiping the disk and reinstalling Mojave to clean disk, creating the old "john smith" user name, and then 2) using migration assistant to move all my files over from the old Macbook Air. This brings all the apps, and data folders to homedir "johnsmith", but does not the touch the OS. I tried all combinations of less radical approach, but it clearly needed a clean sheet. Now everything is working fine, and no file permission errors, privacy security works correctly and safari is fine. So for your problem, maybe backup everything to timemachine. Reload a clean Mojave, and then bring all the files back from timemachine.

The issue for Apple is that a file permission error, and a file not found errors are not getting reported as errors. When this happens privacy & security settings simply appear to work but do nothing.

• Control access to your microphone on Mac - Apple Support

• Control access to your camera on Mac - Apple Support

I did a clean install of Mojave from the start and installed Skype 7.59. The camera will not work and I had to force quit the app because it locked up. My solution was to reinstall High Sierra and wait for a fix from Skype, because I won't use their newest version since it ***** so poorly. I doubt Microsoft will fix Skype though since they seemed inclined to want to force everyone onto their new version (thanks MS!).

Oh I have this in various guises and not just with Skype. I migrated from macbook air to macbook pro using migration assistant. Skype worked at first on new install but Zoom would not. Zoom never issued the request to get access to microphone and camera through Privacy settings. Interestingly Skype worked OK but also did not show up in the allowed users of camera or microphone. If Zoom does not ask for access you cannot force the permission. Meanwhile both apps still work fine off the Macbook also on Mojave, that I migrated from.

After trying all permutations to coerce Zoom in to requesting permission, including, with Zoom's support, completely cleaning off the Zoom installation and reinstalling without any effect. I tried reloading Mojave with a clean refresh install from boot, again no effect.

So I copied the Macos Mojave system across again using Migration assistant from the working Macbook Air. This time Zoom works and gets the permission correctly requested into Privacy settings. But Skype requests the access to the devices which I grant, but it doesn't get permission.

So I created a new user account and loaded Skype into that. This time it requests the permission, which I OK'd, and it gets the camera permission, but that is still not logged in Privacy settings, and in any case it does not get the microphone permission, and so is also useless.

Any ideas for another combination trick I have not yet tried?

Clearly Apple has a big problem with the new privacy and security settings process for access to devices. PLEASE FIX IT!

I am having the same issue. I only have webcam issues with apps. Mac software works with both the macbook pro internal camera and USB camera. When I open the privacy preference tab there are no apps to check or uncheck. just a statement: "Apps that have requested access to your camera will appear here". I've installed uninstalled reinstalled every app that has an issue to no avail.