language assignment issue in Compressor

I bought Compressor today.

I'm on Mac O/S 10.13.6 using FCP X.

I created a file with closed captions - format CEA-608 and language is English.

Took the master file into Compressor.

When I try to output, it returns the following error:


User uploaded file


I changed this in Inspector:

User uploaded file

But I'm still getting the same issue.

What do I need to do to fix this?


In FCPX, I have the format set and the roles:

User uploaded file


I need help pretty urgently, and Apple keep suggesting I ring the US for help, which is simply not an option for a starving artist from the UK.


Thanks


Heather

Posted on Oct 23, 2018 3:35 AM

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language assignment issue in Compressor

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