Could not sign in to iMessage

Hi,

I'm trying to sign in to iMessage with my Apple ID on mac MacBook Air (I've confirmed it's the right username and password, it worked using App Store and iCloud.com) and whenever I try, I get an error saying "Could not sign in to iMessage. An error occurred during activation. Please try again." I was able to log in using the initial setup form (the first time I opened the application), but when I try to send a message, the contact's name turns red. When I right-click on their name, I get the option to "Enable iMessage for ________" (_______ being my Apple ID). When I click on that, I enter my Apple ID and password again and am greeted with the error.

I do not have an iPhone or a phone number associated with an Apple phone, I only have an email address.

Thanks for your help.

MacBook Air, macOS Mojave (10.14)

Posted on Oct 23, 2018 1:45 PM

Reply
1 reply

Oct 24, 2018 4:00 PM in response to geasgwerGSDASFQWFd

geasgwerGSDASFQWFd wrote:


Hi,

I'm trying to sign in to iMessage with my Apple ID on mac MacBook Air (I've confirmed it's the right username and password, it worked using App Store and iCloud.com) and whenever I try, I get an error saying "Could not sign in to iMessage. An error occurred during activation. Please try again." I was able to log in using the initial setup form (the first time I opened the application), but when I try to send a message, the contact's name turns red. When I right-click on their name, I get the option to "Enable iMessage for ________" (_______ being my Apple ID). When I click on that, I enter my Apple ID and password again and am greeted with the error.

I do not have an iPhone or a phone number associated with an Apple phone, I only have an email address.

Thanks for your help.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

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Could not sign in to iMessage

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