Modifying “Remote Disc” requires an administrator name and password.

I have been burins DVD-Rs on my MacBook pro for about 3 years now. Out of the blue it stopped working.

When I connected my Apple USB Superdrive and loaded a blank cd it asked me what to do like always and I clicked "Show in finder" but it did not open up in a window and it did not show up on my desktop. Furthermore, once I found it under Locations > Enrique's MacBook Pro it appeared as a Remote Disk. I opened it and tried moving files to it. The action was rejected and I got this error message:

Modifying “Remote Disc” requires an administrator name and password. Click to authenticate.

I've searched all over the internet to find out how to fix this problem and the only thins that come up are from 2010-2015. They are telling me to got to Info and unlock. I have tried this, I can see it's locked but it does not give me an option to unlock or to authenticate.

MacBook Pro with Retina display, macOS Mojave (10.14), Apple USB Superdrive

Posted on Oct 23, 2018 10:11 PM

Top-ranking reply

Cafff64

Level 1

4 points

Posted on Feb 16, 2019 5:55 AM

Hi, I've had this issue as well and just called Apple support to see if there was any further update, they suggested I check if I was on the latest version of Mojave - I wasn't I was I was on 10.14.2 - I updated to 10.14.3 and it now works the same way it used to. Disc appears on the desktop, drag files to burn, burn, job done.

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22 replies

Jan 21, 2019 11:07 AM in response to enriquelopez_16

I just spoke to Apple Support Chat (1.21.19) and they still aware of the problem. Still no fix but Joshua said they still working on it.

Jan 24, 2019 5:54 AM in response to jamosc

Thanks! Worked perfectly!

Jan 26, 2019 1:15 PM in response to healeyjd

What? Can you explain this again? i'm not sure what your solution is/was? Thanks

Meads72

Level 1

4 points

Jan 29, 2019 6:04 AM in response to enriquelopez_16

Has there been a fix for this yet?

healeyjd

Level 1

4 points

Jan 30, 2019 6:54 AM in response to healeyjd

AS far as I know Apple doesn't even let its people tell you why this is happening, but I believe the last update had a blimp. But at least you can copy everything now. GOOD Luck Bettyboop

Nov 1, 2018 7:25 PM in response to Barney-15E

Correct. The problem referred to in this post is that an external (NOT shared NOR remote) optical drive, specifically an Apple SuperDrive, is for now incompatible with the new Mojave OS. You can mount a SuperDrive to read a previously written CD/DVD, but you can’t write to a blank one. A CD/DVD inserted in a SuperDrive shows up in finder as a “Remote Disc” despite the fact it’s external (via UBS) and not really “remote”. Just poor nomenclature on Apple’s part but no big deal.

If you’re having trouble with a truly remote drive that you’re trying to access/share, that’s well-addressed in other posts.

This is strictly a Mojave issue.

Nov 2, 2018 1:59 PM in response to Barney-15E

Just to build the post for others who may not, unlike you, fully understand the differences between remote and external devices. There is a lot of confusion in a similar post about the “need to authenticate” error message being related to settings in the Shared folder. That doesn’t apply, as I know you know, here.

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Modifying “Remote Disc” requires an administrator name and password.