Alarm clock is not ringing while charging

My Alarm clock on my iPhone XS Max iOS 12.0.1 is not ringing while charging wirelessly.

Posted on Oct 24, 2018 10:07 PM

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1 reply

Oct 25, 2018 4:46 PM in response to thomasfromweiden

Hello Thomas,

Thank you for using Apple Support Communities! I understand that you do not hear alarm sounds on your iPhone XS Max when it is charged wirelessly. You've come to the right place for help.

The following support article provides some troubleshooting steps to try for this behavior:

How to set and manage alarms on your iPhone - Apple Support

Specifically, try the steps in this section:

Get help with alarms

Do Not Disturb and the Ring/Silent switch don't affect the alarm sound. If you set your Ring/Silent switch to Silent or turn on Do Not Disturb, the alarm still sounds.

If you have an alarm that doesn’t sound or is too quiet, or if your iPhone only vibrates, check the following:

  • Set the volume on your iPhone. If your alarm volume is too low or too loud, press the volume button up or down to adjust it. You can also go to Settings > Sounds & Haptics and drag the slider under Ringers And Alerts.
  • If your alarm only vibrates, make sure that your alarm sound isn't set to None. Open the Clock app, tap the Alarm tab, then tap Edit. Tap the alarm, then tap Sound and choose a Sound.
  • If you use iOS 11 or later and you connect headphones or speakers to your iPhone, the alarm plays at a set volume through the built-in speakers on your iPhone as well as wired headphones and speakers. It doesn't play through wireless headphones and speakers.

Manually adjusting your iPhone’s time in Settings to change app behavior, like game timers, isn’t recommended and can affect alarms.


If the behavior persists after trying those steps, some additional information that would be helpful to know is: Are you using a custom sound or a default sound in the Clock app for your alarms? Does this happen when you charge your iPhone using a Lightning to USB cable?

Cheers!

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Alarm clock is not ringing while charging

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