Sometimes the text notification I receive are distorted on my iOS 12

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Hi, I’ve tried all your suggestions and still same distorted text messages, but weirdly it doesn’t happen every time.

I believe it’s a software issue as it didn’t happen with iOS 11.

I’m using an iPhone X that’s only a few months old.

It’s not every so often, it’s constantly, every text and VERY annoying. I get a lot of texts for work ect. So my text tones spazzing out all day is ridiculous. I can’t just mute them I have to be able to know when I get a message and not miss one. If you’re only getting them occasionally and don’t mind bugged software on your phone then good for you, that’s your call, but some people would like things they paid for to work like they are supposed to. I thought I was posting where apple support was and we might actually get a fix. Thanks

[Edited by Host]

I am very familiar with the issue and have experienced it for years across several models of phone, so I am well aware of it, though as mentioned, about once every month to month and a half.

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Hi.

I had also this problem on my iPhone 7.

There were 4 things that i did:

1. I reset network settings
2. go to Settings-Messages-Send & Receive: i select only my phone number WITHOUT email
3. go to Settings-FaceTime : i logout from Apple ID, so you dont use it for FaceTime and that is written that you can only be reached by FaceTime on your mobile number.
4. go to Settings-Notification-Messages: set notification grouping to OFF

This is what i did and my text messages notification is normal for the past 2 weeks.

I hope that this will also help you.

I have an Iphone 8 Plus (new). It didn't start until today while I'm working on my macbook at the same time with several screens on full screen. I wonder if it has something to do with the hand-off between the two devices and text messages. I noticed on my 6S that if I was on my macbook I wouldn't get notifications on either device that I had a text message if I was working in full screen. Just a thought.

I believe my IPhone 7 started having this problem with a late IOS 11 update, but certainly since updating to the latest version of IOS 12. It's only with IMessage sound alerts and like everyone else says, it doesn't happen every time. It sounds like a repeating echo as though the sound alert is in a loop for approximately 3 cycles. I've changed the alert tone type but it persists.

I've done hard resets, shut the phone down, closed programs and restarted. Pretty much everything but wiping the phone and starting fresh. I've read about others having wiped their phones, only to have the problem return.

Me too and I’m so relieved to know it’s not just me, with an iPhone X that has only just fallen out of its warrantee period. Convenient!

Like most, it was first noticed with iMessage but this morning it happened receiving an email.

It seems to occur when more than one alert needs to be played at once (2 messages received simultaneously or email + message etc).

Sure it all returns to “normal” but it didn’t happen for the first 12 months... so why now? iOS 12.1.2

yeah...this has been going on for quite a few people for a long time, can we get an actual software update to fix this problem before I throw my phone in the trash and buy something else? this retarded distorted text alert sounds is driving me crazy :( k thanks

Since we are just fellow Apple users here, it may happen, it may not.

However if you want to throw your iPhone in the trash because every so often a message notification tone is delivered in a choppy fashion, that's your call; I hear it happen around once every five or six weeks.

There's a lot of people who are seeing this on their phones and it's most likely a coding bug in Apple's IOS. I'm hoping for a fix from Apple, but the purpose of this community is to also see if someone found a solution or possible cause.

I am also having this same issue.

I had to change my iphone X over for a replacement due to screen issues, and this new one asked me to update software, im assuming my old phone already had it, since then the SMS tone is distorted and just echos or repeats itself in small bursts.

As I mentioned this seems to occur when the phone is busy doing something else as the notification tone is played and can't get CPU time to play the tone properly.

What other applications do you have open or are you using when this occurs?

When I had an 8 it happened maybe once out of every 100 notifications.

Some here seem to have it occur more often and I couldn't tell you why, but it isn't common to all iPhones (8s or any other model.)