Sometimes the text notification I receive are distorted on my iOS 12

Sometimes the text notification I receive are distorted. It’s like stuck instead of playing cleanly and clearly.


[Re-Titled by Moderator]

Posted on Oct 25, 2018 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2019 10:46 AM

Hi.

I had also this problem on my iPhone 7.

There were 4 things that i did:

  1. I reset network settings
  2. go to Settings-Messages-Send & Receive: i select only my phone number WITHOUT email
  3. go to Settings-FaceTime : i logout from Apple ID, so you dont use it for FaceTime and that is written that you can only be reached by FaceTime on your mobile number.
  4. go to Settings-Notification-Messages: set notification grouping to OFF


This is what i did and my text messages notification is normal for the past 2 weeks.

I hope that this will also help you.

158 replies

Feb 17, 2019 5:18 PM in response to Jackieappleuser

I'm using iPhone 7 and was having same issue with an echo/reverb kind of sound with my alert tone for my messages. I was signed into my iPhone and went to settings and tapped sign out (apple id) and the problem stopped. I now have a solid alert tone (chords) when receiving a text message. But be sure to use the option to keep your contacts and safari data and make sure you download and keep your original photos on your phone. This is temporary until a fix comes along in an update. But be careful before you do this. I haven't signed back in to see if the problem is still gone.

Jun 8, 2019 9:08 PM in response to juniper89

I don't think it has to do with the hand-off, as my iPhone 7 Plus will do it when not near my Macbook Pro. In fact my last 3 iPhones have done this going back at least 3 years. It's very frustrating and I've considered leaving Apple because of it. Also, my phone will sometimes only make a tone when I pick it up...as if it were sleeping until I moved it! This happens often. I just don't understand. I'm up to date on everything, I have over 80GB of storage left on it and it still behaves like this.


One thing I discovered a long time ago was to turn off bluetooth on my Macbook Pro, otherwise the iPhone would make zero noise or vibration when I got a text.




[Edited by Moderator]

Oct 16, 2019 2:16 PM in response to Kriptik23

This has been happening to me with my iPhone X since about a month after I got the phone (which was right when it came out) I have spend so much time trying to fix it and it never works. For me it is every single text. The distortion is like my phone is having echoing, when other people are with me they think I have broken my phone. I just have to explain that it doesn’t work properly. Let’s hope one day they fix this!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sometimes the text notification I receive are distorted on my iOS 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.