Why did my Ebates button disappear?

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Why did my Ebates button disappear?

The Ebates button and banner no longer appear on my safari banner. I can login to Ebates but can not install because it is installed. Preference has the icon and all access is enabled. How do I repair this issue?

Mac Pro

Posted on Oct 27, 2018 6:45 AM

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Answer 1

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i_rina

Community Specialist

Oct 28, 2018 7:28 AM in response to sp2626

Hello sp2626,

Thank you for using Apple Support Communities!

I understand from your post that one of your extensions is not showing as it should in Safari. In a situation where the website the extension comes from says it is already installed, you can uninstall it and then reinstall it.

1. With Safari open, click the word Safari in the upper left corner.
2. Click Preferences, then Extensions.
3. Then click the Uninstall button for the extension.
4. Once uninstalled, you can return to the website and reinstall it.

For additional information about Safari Extensions: Install and manage Safari extensions on your Mac - Apple Support

Best Regards.

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Why did my Ebates button disappear?

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