How to reset the T2 chip

Using hard power down (holding power button for 10 seconds) my Mac will not shut down.


Pressing any random keys afterward will wake it up (so it was just in some kind of sleep mode)


Will resetting the T2 chip fix that.

MacBook Pro with Retina display, macOS Mojave (10.14)

Posted on Oct 27, 2018 8:34 AM

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Oct 28, 2018 8:15 AM in response to Ruskes

Greetings, Ruskes!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with your MacBook Pro not shutting down and I'm happy to help! You should check out this article for How to reset the System Management Controller (SMC) on your Mac as well as this article for How to reset NVRAM or PRAM on your Mac . Let me know the results along with if you are able to shutdown the Mac from the Apple menu per this article for How to turn your Mac on or off :

Turn off (shut down) your Mac

The best way to shut down your Mac is to choose Shut Down from the Apple () menu.

Just as your Mac follows a startup process after it turns on, it follows a shutdown process before it turns off. That process includes automatically quitting all open apps and logging out of your macOS user account.

If your Mac doesn't shut down, try Force Quit to close any apps that aren't responding. If that doesn't work, press and hold the power button until the Mac turns off.



Have a great day!

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How to reset the T2 chip

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