Purchased wrong movie

hi I bought the movie package mama Mia 1 and mama Mia here we go agai, but only mama Mia download on my account but I got charged for the packag.




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Posted on Oct 28, 2018 3:01 PM

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Posted on Oct 28, 2018 3:03 PM

If you received an email receipt, then use the Report a Problem link. If not, then use this link to go to the Report a Problem page and log in with the Apple ID used to make the purchase and you can report the problem there. https://reportaproblem.apple.com


If you need additional help, use this link to contact iTunes Support, iTunes Store - Contact Us - Apple Support

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Question marked as Top-ranking reply

Oct 28, 2018 3:03 PM in response to kalynnfromkeizer

If you received an email receipt, then use the Report a Problem link. If not, then use this link to go to the Report a Problem page and log in with the Apple ID used to make the purchase and you can report the problem there. https://reportaproblem.apple.com


If you need additional help, use this link to contact iTunes Support, iTunes Store - Contact Us - Apple Support

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Purchased wrong movie

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