iMac CD drive issues

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Level 1

8 points

iMac CD drive issues

My CD drive will not accept CDs. If forced, it will not read the CD/DVD and does not eject properly. I was hoping someone may have some guidance on this.

iMac, Mac OS X (10.7.1)

Posted on Oct 28, 2018 5:00 PM

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Answer 1

Top-ranking reply

rkaufmann87

Level 10

144,144 points

Oct 28, 2018 5:09 PM in response to SLD23

Go to your local office supply store and buy a CD/DVD cleaning kit and use it to clean both lasers, CD and DVD use different lasers.

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Answer 2

dialabrain

Level 10

125,507 points

Oct 28, 2018 5:08 PM in response to SLD23

First, you should never force the disks in. It sounds like the drive may have failed.

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Answer 3

dialabrain

Level 10

125,507 points

Oct 28, 2018 5:20 PM in response to SLD23

FWIW, if the problem is a dirty drive it would accept CD's but would eject them after not being able to read them.

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Answer 4

SLD23 Author

Level 1

8 points

Oct 30, 2018 2:24 AM in response to dialabrain

Is there a way to fix that? I've never had that issue in the past with my computers. Thanks for your help!

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Answer 5

dialabrain

Level 10

125,507 points

Oct 30, 2018 2:32 AM in response to SLD23

If the drive can't be cleaned as rkaufmann87 suggested, you will have to purchase an external CD/DVD drive.

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iMac CD drive issues

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