how do I fix my group chat problem
my friend invited me to a group chat on i messages and I am receiving it as an email.however I don’t have a phone number to change how I receive my messages so what can I do to fix this
User profile for user:
Joseph_S.
User level:
Community Specialist
Hi FloppierDisk,
Thanks for using Apple Support Communities. I see you have a question about group message settings.
To clarify, when you say you don't have a phone number, do you mean you don't see a phone number in your Send & Receive settings? Or do you not have an active phone number for your device?
If the issue is that your phone number isn't appearing, you can use these steps to Add or remove your phone number in Messages or FaceTime :
Kindest regards.
Thanks for using Apple Support Communities. I see you have a question about group message settings.
To clarify, when you say you don't have a phone number, do you mean you don't see a phone number in your Send & Receive settings? Or do you not have an active phone number for your device?
If the issue is that your phone number isn't appearing, you can use these steps to Add or remove your phone number in Messages or FaceTime :
I hope this helps you with your group chat. If I've misunderstood, knowing a bit more about the specifics of what you're seeing will help the Apple Support Community in assisting further.If you can't see or select your number in Messages or FaceTime
- Make sure that you're using the latest software for your Mac or iOS device.
- Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
- In the “You can be reached” section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:
If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:
- On your Mac:
- In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account. Click Sign Out.
- In FaceTime, choose FaceTime > Preferences, then click Sign Out.
- On your iPhone, iPad, and iPod:
- Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
- On your iPhone:
- Go back to Settings > Messages and make sure that iMessage is turned on.
- Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
- Using the same Apple ID, sign back in to Messages and FaceTime on your other devices.
If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.
Kindest regards.
