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iPad Pro Pencil connected not working

Hello


On the iPad Pro the pencil is connected but not working. I have completed the following


1) Forget this device, Turn Bluetooth off then on and then re-pair. Connected and still not working

2) Same as above but after forget device turn power off and power on...

3) Settings, Reset, Reset All Settings

4) Waited two days for new software update 12.1 still not working

5) After update completed all the above still not working

6) Replace pencil nib

7) Went to apple store and tried a different pencil and still not working

8) Same as above and forget All other bluetooth devices.


All other blue tooth devices work as should


Annoying as I do like using the pencil with Afinty photo... It makes things easier.


Does anyone have any idea on how to get this fixed.


Many thanks in advance

iPad Pro Wi-Fi, iOS 12.1, Pencil

Posted on Oct 30, 2018 3:47 PM

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Question marked as Best reply

Posted on Oct 30, 2018 5:37 PM

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

6 replies

iPad Pro Pencil connected not working

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