Can't send email using @me.com address

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Level 1

10 points

Can't send email using @me.com address

My iCloud account is a legacy @me.com address. Have been using it without problems for about 10 years. Today I get this message: "Connections to the server p53-smtp.mail.me.com on the default ports timed out". I know how to set SMTP and IMAP access, but there are no screens associated with my iCloud based email that allow editing of any of the normal fields. I have restarted my iMac several times. Force Quit Mail three times, but still cannot mail out. I have tried editing the smtp Server List several times as well, but the accounts will not be deleted. I do have one gmail address, but that's not working either. Any help will be appreciated.

iMac, OS X Yosemite (10.10.3)

Posted on Oct 30, 2018 4:26 PM

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Answer 1

Cåts

Level 5

4,584 points

Oct 31, 2018 2:28 PM in response to FinanceGalSF

yes there have been problems with the SMTP on iCloud. ( outgoing mail only is affected)

I spoke with Apple yesterday and they told me the engineers are looking into it. During the day I restart my device and gets it working again for a little while. I guess we have to be patient and eventually will be restored to the correct functionality .

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Answer 2

Eric Root

Level 10

685,221 points

Oct 31, 2018 2:26 PM in response to FinanceGalSF

There have been multiple posts about problems using iCloud mail the last few days. One poster stated they had contacted Apple Support and were told there is a server problem that Apple is working to fix. A post earlier today stated Apple Support told them the problem was solved for some but the software engineers were still working on a final fix.

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Can't send email using @me.com address

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