lightning to HDMI adapter not working

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Level 1

26 points

lightning to HDMI adapter not working

I have a Apple lightning to HDMI adapter from the Apple store from earlier this year. And I have a iphone running iOS 10. I plugged it in, and the iphone indicated it was charging, but after mirroring began, the charge indicator was gone when the mirror was set up. the mirror was there for a while, but then it started charging and the mirroring stopped working, and then stopped charging and started mirroring for a few minutes and again and again and again.

Is there a defect on that device or something? help??? It did the same thing with the ipad, I rebooted several times, to no avail.

iPhone 5c, iOS 10.3.3

Posted on Oct 31, 2018 11:01 PM

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Answer 1

MoonJ.

Community Specialist

Nov 1, 2018 12:54 PM in response to drama90210

Hi drama90210,

Thanks for using Apple Support Communities. I see you're running into an issue with a Lightning to HDMI adapter.

If I'm understanding correctly, it sounds like you're finding that it alternates between charging and mirroring when connected. Is that right? Are you using the adapter shown here in this link, or a different adapter? Lightning Digital AV Adapter

If that's the adapter you're using, you should have the male Lightning cable end connected to your iPhone, correct? Do you have a Lightning cable connected to the port next to the HDMI port currently? If you disconnect it temporarily, does it then consistently mirror? Testing this would help narrow things down a bit.

You'll find a few additional troubleshooting steps here, in the article titled About Apple Digital AV Adapters for iPhone, iPad, and iPod touch :

Get help

Find out what to do when you have the following issues.

If you see video but can't hear audio

Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.

If an app doesn't display video or play audio

The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

If you need help with other issues

Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.

Make sure that your VGA or HDMI cable works, since the issue could be with the cable.

Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.

Make sure that you have the latest version of iOS.

I hope this helps you.

Have a wonderful day.

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Answer 2

drama90210 Author

Level 1

26 points

Nov 1, 2018 1:46 PM in response to MoonJ.

Yes! That's the adapter I'm using. So apparently, it just repeats itself. I tried disconnecting the able but HDMI plugged in, and was able to mirror it. But when I plugged in the lightning able (apple brand as well connected to a apple branded charger), it alternates again and again itself.

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Answer 3

Joseph_S.

Community Specialist

Nov 1, 2018 2:14 PM in response to drama90210

Hi drama90210,

Thank you. That information helps narrow things down a bit.

Do you have another Apple-branded cable and/or charger available? If so, can you give those a try separately? This would help determine if the issue might be caused by one of those components.

Kindest regards.

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Answer 4

drama90210 Author

Level 1

26 points

Nov 1, 2018 2:32 PM in response to Joseph_S.

There's only one, but it's outdated. It's a old 32-pin to a analog TV (red, white & yellow). And another lighting adapter (not this, but that to the 30-pin adapter) doesen't support it.

I tried using several HDMI cables to no avail.

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Answer 5

chuck_3rd

Community Specialist

Nov 1, 2018 3:55 PM in response to drama90210

Hi drama90210,

To clarify, do you have an alternate Lightning charging cable? There's the possibility that the charger cable connected to the Lightning Digital AV adapter is behind the issue, and testing another Lightning charging cable in the port on the AV adapter would be a good way to check.

If not, that's OK. In that case, it sounds like your best bet would be to Contact Apple Support to look into this further.

Take care!

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Answer 6

drama90210 Author

Level 1

26 points

Nov 6, 2018 11:17 PM in response to drama90210

Ok, so I have a new TV, a Samsung J500 (2017) just came in and tried the adapter again, and it finally works! I have a old Toshiba from 2009 and has a HDMI input, and I guess a component is not supported I suppose?

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Answer 7

drama90210 Author

Level 1

26 points

Nov 1, 2018 2:34 PM in response to drama90210

I wasn't even so sure if ether the 12v or the 5v charge adapters would made a difference. But I don't think it'd be the case

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Answer 8

rose_10

Community Specialist

Nov 8, 2018 5:49 AM in response to drama90210

Hi drama90210,

Glad to hear it's working for you now.

Take care.

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lightning to HDMI adapter not working

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