iPhone XR scrolls up randomly.

My brand new iPhone XR will randomly scroll-up while using any given app, regardless of how I am holding the phone...

Also, the quick app switching button–or anything in the top left corner–is often unresponsive.

iPhone XR, iOS 12.1

Posted on Nov 6, 2018 5:42 AM

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Question marked as Top-ranking reply

Posted on Nov 7, 2018 8:30 AM

Greetings, Forteleoni.


I see that the display of your iPhone XR isn't working as expected. It scrolls without your touching it and a corner of the display isn't responding. It's time to contact Apple Support.


Apple - Support - Product Selection -- After selecting this link, choose Repairs & Physical Damage > Screen or display quality, then select the method to contact them with.


Take care!

3 replies
Question marked as Top-ranking reply

Nov 7, 2018 8:30 AM in response to Forteleoni

Greetings, Forteleoni.


I see that the display of your iPhone XR isn't working as expected. It scrolls without your touching it and a corner of the display isn't responding. It's time to contact Apple Support.


Apple - Support - Product Selection -- After selecting this link, choose Repairs & Physical Damage > Screen or display quality, then select the method to contact them with.


Take care!

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iPhone XR scrolls up randomly.

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