Random Kernel Panics on High Sierra. HELP!

So for the past month I have been hit with a kernel panic (type=13 protection), after constant research and looking up trying many different things to find a fix, I finally decided to back up my my most important files and completely wipe my hard drive, followed by a new install of High Sierra and all seemed very well, but after installing two apps Boom 2 and EtreCheck I was hit with another kernel panic.


Would very much appreciate any help on fixing this issue. Thanks.


Snapshot of system:

EtreCheck version: 5.0.1 (5014)

Report generated: 2018-11-06 21:17:01

Download EtreCheck from https://etrecheck.com

Runtime: 2:43

Performance: Good

Sandbox: Enabled

Full drive access: Enabled


Problem: No problem - just checking


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Vintage hardware - This machine may be considered vintage.

Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.

Abnormal shutdown - Your machine shut down abnormally.


Hardware Information:

iMac (27-inch, Mid 2010) - Vintage!

iMac Model: iMac11,3

1 2.93 GHz Intel Core i7 (i7) CPU: 4-core

12 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1333 ok

BANK 1/DIMM0 - 2 GB DDR3 1333 ok

BANK 0/DIMM1 - 4 GB DDR3 1333 ok

BANK 1/DIMM1 - 4 GB DDR3 1333 ok


Video Information:

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440


Drives:

disk0 - Hitachi HDS722020ALA330 2.00 TB (Mechanical - 7200 RPM)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 2.00 TB (12.28 GB used)

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk1 - SanDisk Ultra Fit 30.75 GB

External USB 480 Mbit/s USB

disk1s1 - N*****E (MS-DOS FAT32) 30.75 GB (23 MB used)


Mounted Volumes:

disk0s2 - Macintosh HD 2.00 TB (1.99 TB free)

Journaled HFS+

Mount point: /


disk1s1 - N*****E 30.75 GB (30.71 GB free)

MS-DOS FAT32

Mount point: /Volumes/N*****E


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

Interface en2: Bluetooth PAN


System Software:

macOS High Sierra 10.13.6 (17G3025)

Time since boot: Less than an hour


Security:

SystemStatus
GatekeeperEnabled
System Integrity ProtectionEnabled


32-bit Applications:

None


Kernel Extensions:

/Applications/Boom 2.app

Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 183 Apple tasks
[Running] 103 Apple tasks


System Launch Daemons:

[Not Loaded] 35 Apple tasks
[Loaded] 187 Apple tasks
[Running] 113 Apple tasks


User Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-11-02)


User Login Items:

Google Chrome.app (Google, Inc. - installed 2018-10-23)

(/Applications/Google Chrome.app)

Boom2Daemon (Global Delight Technologies Pvt. Ltd - installed 2018-10-08)

(/Applications/Boom 2.app/Contents/Library/LoginItems/Boom2Daemon.app)

Google Chrome (Google, Inc. - installed 2018-10-23)

(/Applications/Google Chrome.app/Contents/MacOS/Google Chrome)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-10-31)


Time Machine:

Time Machine Not Configured!


Performance:

System Load: 3.51 (1 min ago) 2.48 (5 min ago) 1.10 (15 min ago)

Nominal I/O speed: 11.66 MB/s

File system: 32.35 seconds

Write speed: 108 MB/s

Read speed: 115 MB/s


CPU Usage:

TypeOverallIndividual cores
System1 %5 %0 %3 %0 %1 %0 %1 %0 %
User2 %8 %0 %3 %0 %3 %0 %2 %0 %
Idle97 %87 %100 %93 %100 %96 %100 %96 %100 %


Top Processes by CPU:

Process (count)SourceCPULocation
Other processes?14.79 %
Google ChromeGoogle, Inc.5.88 %
EtreCheckApp Store3.97 %
Boom 2Global Delight Technologies Pvt. Ltd2.48 %
clouddApple0.03 %


Top Processes by Memory:

Process (count)SourceRAM usageLocation
EtreCheckApp Store407 MB
Google ChromeGoogle, Inc.309 MB
FinderApple57 MB
NotificationCenterApple48 MB
CalendarAgentApple48 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple103 KB33 KB
clouddApple10 KB5 KB
apsdApple4 KB5 KB
assistantdApple4 KB1 KB
netbiosdApple600 B354 B


Virtual Memory Information:

Available RAM8.14 GB
Free RAM6.04 GB
Used RAM3.86 GB
Cached files2.10 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
MRTConfigData1.352018-10-30
Gatekeeper Configuration Data1562018-10-30
XProtectPlistConfigData21002018-10-30
Safari12.0.12018-10-31
iTunes12.82018-10-31
Security Update 2018-00210.13.62018-10-31
EtreCheck5.0.12018-11-05
NordVPN IKE4.8.72018-11-06


Diagnostics Information (past 7 days):

2018-11-06 21:11:59 Kernel Panic (3 times)

3rd party kernel extensions:

com.globaldelight.driver.Boom2Device 1.1


2018-11-06 21:11:19 Last Shutdown Cause: 3 - Hard shutdown



End of report

OBS, iMac (27-inch Mid 2010), macOS High Sierra (10.13.6)

Posted on Nov 6, 2018 2:14 PM

Reply

Similar questions

4 replies

Nov 21, 2018 8:38 AM in response to MrMorrison1

Latest Snapshot of system:

EtreCheck version: 5.0.2 (5015)

Report generated: 2018-11-21 16:17:16

Download EtreCheck from https://etrecheck.com

Runtime: 2:41

Performance: Good

Sandbox: Enabled

Full drive access: Enabled


Problem: No problem - just checking


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Vintage hardware - This machine may be considered vintage.

Abnormal shutdown - Your machine shut down abnormally.


Hardware Information:

iMac (27-inch, Mid 2010) - Vintage!

iMac Model: iMac11,3

1 2.93 GHz Intel Core i7 (i7) CPU: 4-core

12 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1333 ok

BANK 1/DIMM0 - 2 GB DDR3 1333 ok

BANK 0/DIMM1 - 4 GB DDR3 1333 ok

BANK 1/DIMM1 - 4 GB DDR3 1333 ok


Video Information:

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440


Drives:

disk0 - Hitachi HDS722020ALA330 2.00 TB (Mechanical - 7200 RPM)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 2.00 TB (13.12 GB used)

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk1 - SanDisk Ultra 30.75 GB

External USB 480 Mbit/s USB

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 - M***************e (Journaled HFS+) 29.89 GB (11.40 GB used)

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk2 - SanDisk Ultra Fit 30.75 GB

External USB 480 Mbit/s USB

disk2s1 - N*****E (MS-DOS FAT32) 30.75 GB (22 MB used)


disk3 - APPLE SD Card Reader 3.97 GB (SD Card)

Internal USB 480 Mbit/s USB

disk3s1 - E*********L (MS-DOS FAT32) 3.96 GB (3.92 GB used)


Mounted Volumes:

disk0s2 - Macintosh HD 2.00 TB (1.99 TB free)

Journaled HFS+

Mount point: /


disk1s2 - M***************e 29.89 GB (18.49 GB free)

Journaled HFS+

Mount point: /Volumes/M***************e


disk2s1 - N*****E 30.75 GB (30.71 GB free)

MS-DOS FAT32

Mount point: /Volumes/N*****E


disk3s1 - E*********L 3.96 GB (36 MB free)

MS-DOS FAT32

Mount point: /Volumes/E*********L


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

Interface en2: Bluetooth PAN


System Software:

macOS High Sierra 10.13.6 (17G3025)

Time since boot: About 2 days


Security:

SystemStatus
GatekeeperEnabled
System Integrity ProtectionEnabled


32-bit Applications:

None


System Launch Agents:

[Not Loaded] 17 Apple tasks
[Loaded] 165 Apple tasks
[Running] 112 Apple tasks


System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 187 Apple tasks
[Running] 110 Apple tasks
[Other] One Apple task


User Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-11-02)


User Login Items:

Google Chrome.app (Google, Inc. - installed 2018-11-08)

(/Applications/Google Chrome.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-10-31)


Time Machine:

Time Machine Not Configured!


Performance:

System Load: 1.58 (1 min ago) 1.51 (5 min ago) 1.42 (15 min ago)

Nominal I/O speed: 0.04 MB/s

File system: 32.12 seconds

Write speed: 107 MB/s

Read speed: 112 MB/s


CPU Usage:

TypeOverallIndividual cores
System1 %4 %0 %1 %0 %1 %0 %1 %0 %
User1 %5 %0 %1 %0 %1 %0 %1 %0 %
Idle98 %91 %100 %98 %100 %98 %100 %99 %100 %


Top Processes by CPU:

Process (count)SourceCPULocation
Other processes?6.80 %
EtreCheckApp Store4.16 %
Google ChromeGoogle, Inc.3.04 %
UserEventAgentApple0.03 %
DockApple0.02 %


Top Processes by Memory:

Process (count)SourceRAM usageLocation
Google ChromeGoogle, Inc.614 MB
EtreCheckApp Store417 MB
AppleSpellApple69 MB
FinderApple65 MB
LookupViewServiceApple62 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple2 MB1 MB
netbiosdApple166 KB64 KB
apsdApple5 KB6 KB
SystemUIServerApple0 B2 KB
com.apple.speech.speechsynthesisdApple0 B0 B


Virtual Memory Information:

Available RAM4.05 GB
Free RAM1.08 GB
Used RAM7.95 GB
Cached files2.97 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
MRTConfigData1.352018-10-30
Gatekeeper Configuration Data1562018-10-30
XProtectPlistConfigData21002018-10-30
Safari12.0.12018-10-31
iTunes12.82018-10-31
Security Update 2018-00210.13.62018-10-31
NordVPN IKE4.8.72018-11-06
EtreCheck5.0.22018-11-13


Diagnostics Information (past 7 days):

2018-11-20 16:31:23 Software Update.app Memory (6 times)

/System/Library/CoreServices/Software Update.app


2018-11-19 16:54:39 Kernel Panic (5 times)


2018-11-19 16:54:13 Last Shutdown Cause: 3 - Hard shutdown



End of report

Nov 6, 2018 2:42 PM in response to MrMorrison1

There are a lot of reason's this could be causing a conflict with Mac OS. Did you update your OS or any other apps that use Kexts recently? Apple has been tinkering with the way their audio drivers work lately (appleALC), and its possible that Boom 2 is installing an incompatible kext that is causing a conflict with your sound drivers and/or other hardware drivers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Random Kernel Panics on High Sierra. HELP!

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