iTunes not recognizing iPhone X

Hi,

I have iMac 27" mid 2010 and iPhone X.

I just updated my phone to iOS 12.1 then iTunes on my iMac wouldn't recognize my phone.

Is this something related to software update?

Or is this my iMac not having Mojave issue?

BTW, I can't download Mojave cause my iMac is super old according to Apple. 😟

Posted on Nov 6, 2018 7:28 PM

Reply
5 replies

Nov 7, 2018 12:17 PM in response to choimay

iOS 12 requires iTunes 12.8 or better running on OS X 10.11.4 El Capitan or better.

See How to upgrade to OS X El Capitan - Apple Support to see if upgrading is viable.


If you are already running iTunes 12.8 it may be necessary in some cases to reinstall iTunes 12.8 while your device is unlocked and connected to USB in order to trigger an additional software download.


tt2

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iTunes not recognizing iPhone X

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