I have a brother MFC-J6720DW printer and my Mac cannot find it. I have reset all printers on my Mac, I have put the IP address of the printer into my Mac after downloading the Brother driver software and it still states unable to verify printer on your network. I have reset my printer too and no matter what I do the MacBook Air cannot find it. It is so infuriating as it used to work ok before. Any suggestions on what I am
doing wrong?!
When you reset all the printers, did you reset the printing system?
If you can't print from your Mac or iOS device - Apple Support
Did you change anything?
Operating system version?
Your network? New router? WiFi extender?
Moved the printer to a new location in you home?
Is the printer Ethernet or WiFi connected?
Did you Mac connect to your home network, or a neighbors, or to maybe your ISP's public network, such as Xfinity public hotspot?
If you use something like Bonjour Browser, can you see your printer being advertized?
Have you restarted the computer since the WiFi network went down?
Hi Bob
I haven’t changed anything. Apart from:
I completed the latest update but it did work and then the internet went down completely for about 10 mins and when it came back up my MacBook Air was unable to find the printer. I use WiFi.
Thanks
Hi Eric
Yes I tried this before downloading the driver software from Brother and then trying to connect it manually. It then stated that it could not verify the printer on the network or something similar
Thanks
Problem connecting Brother printer
