How do I insert my photos/videos to my new phone from my glitching old phone?!

So I have an iPhone 7. Its cracked pretty bad. One morning I woke up and it was full of colorful glitches and black started to go up on the right side. I can't insert my passcode or shut down my phone because my phone doesn't let me swipe. I decided to get the iPhone X s. I want to insert all of my photos and videos to my new phone that I had on my old phone (iPhone 7). So how do I do that?

iPhone XS, iOS 12.1

Posted on Nov 8, 2018 6:03 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2018 10:37 PM

Do you have a backup of the old iPhone?

Then restore the iPhone x from the backup of your old iPhone.

An iTunes backup will include the photos and videos.

If you have an iCloud backup, the items already in iCloud will not be included, for example, if you uploaded the photos to iCloud Photo Library from your old iPhone). But in that case enable iCloud Photo Library on the new iPhone to download the photos from iCloud.


See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


What does iCloud back up? - Apple Support


To get advice how to handle an iPhone with a cracked display you would better post your question in the iPhone Hardware forum. This forum is about iPhoto, not about iPhones.

1 reply
Question marked as Top-ranking reply

Nov 8, 2018 10:37 PM in response to e.gonzalezzzz

Do you have a backup of the old iPhone?

Then restore the iPhone x from the backup of your old iPhone.

An iTunes backup will include the photos and videos.

If you have an iCloud backup, the items already in iCloud will not be included, for example, if you uploaded the photos to iCloud Photo Library from your old iPhone). But in that case enable iCloud Photo Library on the new iPhone to download the photos from iCloud.


See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


What does iCloud back up? - Apple Support


To get advice how to handle an iPhone with a cracked display you would better post your question in the iPhone Hardware forum. This forum is about iPhoto, not about iPhones.

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How do I insert my photos/videos to my new phone from my glitching old phone?!

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