Search in the Notes app doesn’t always work

in the Notes app, searching for a note doesn’t always work. for example it comes up on the iPhone but Not on the iPad AND vice versa. So doesn’t seem to be a device specific problem. Since IOS 12 as far as I can tell.

How does it work? is there an index created that I can force? Does the search option go online (Notes are synced to cloud) ?

VIN, iMac (27-inch Mid 2010), macOS High Sierra (10.13.2)

Posted on Nov 9, 2018 7:32 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2018 3:03 PM

I had this on my iPhone. Here's how I fixed it:

  1. Go to Settings> Apple ID, iCloud, iTunes & App Store > iCloud
  2. When you see "APPS USING ICLOUD" see if the switch by "Notes" is on. If it's on then switch it off.
  3. Go to the "Notes" app - you should see all notes that were in the iCloud folder disappear. Don't be alarmed! They are still in iCloud, just getting removed from your phone.
  4. Restart your iPhone
  5. Again, go to Settings> Apple ID, iCloud, iTunes & App Store > iCloud
  6. When you see "APPS USING ICLOUD" find "Notes" and switch it back on.

Your notes will repopulate and be searchable again.

40 replies

May 27, 2019 11:36 AM in response to Starfish Day

I did this on my iphone 6s and then replacement 8s (replacement sent after apple/verizon/asurian tech support unable to fix note problem). In the case of both phones, it only temporarily fixes the note search function. Wait a few hours and it is back to not working again. Factory reset, switching notes from folder to folder, turning off and on icloud for note app, either don't work at all for me (factory reset), or only solve the problem for a day at most.

Feb 9, 2019 12:05 PM in response to Hilary Bowers

It happens to me too. Infuriating. Half the reason I continue to buy into the Apple ecosystem is to sync my **** notes.


Which, BTW, is a very old application. And your infrastructure is again broken. Apple software quality has declined in recent years. So many bugs, so many security breaches. Longtime Apple friend Walt Mossberg had to write about it:


https://www.theverge.com/2016/2/3/10900612/walt-mossberg-apple-iphone-ios-mac-osx-app-problems


You folks in support should be making sure that your colleagues know about these consistent failures and how they impact the customer experience.


Eventually I will defect.

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Search in the Notes app doesn’t always work

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