Apple Pencil 2 not working

I dont even see the pen anymore in the bluetooth settings.

Went through everything with Apple Support, even wiping the iPad and everything but it wont connect anymore. I can see it trying to connect but its just not happening.

The Support guy said that they got a few reports about this and I think there will be a lot more coming since this seems to be a software issue with bluetooth.

Should that not be solved until next week I will get a refund on the iPad and the Pen.

This just started happening to me as well. The pencil has worked fine since 11/7, but on 11/12 around 11pm eastern it stopped working. I unpaired it and couldn't re-pair, rebooted the iPad several times, wiped out the network settings, and then ultimately wiped the iPad and started from scratch. Nada.

I've got an appointment for a phone call with Apple later today, but I'm guessing it's not going to help at all. :\

Called them again on Sunday and they are getting reports but nothing detailed.

I already sent the iPad and the pencil back for a refund. This thing didn`t even work properly for one day so I dont want to find out what happens once the warranty is gone...

not a nib problem for me. the bluetooth stops being detected. ... so cheap - when was the last time I bought a product and it just stops working ? oh yeah - it was the apple smartkeyboard. .. seriously, no more quality control.

I started having the same problems on a Pencil 2 a few weeks ago; Bluetooth connection, but it would stop all ‘connection’ with the screen. Dead in the water. Googled the symptoms, tightened the nib on the pencil and it works (and this reminds me that I took the nib off ~2 weeks ago for some reason).

Taking the nib off, cleaning it(?) and putting it back on can’t hurt.

Tom

Thank you very much. That was exactly what my problem was. I had the duo for just for 2 weeks. Then it stopped working at a meeting. Luckily I find your comment and was able o get back up and running wi5out missing a beat!

I just purchased iPad Pro 11 and also Apple Pencil 2 on 3/2/19 the apple Pencll stop working itit. Apple Pencil is connected on Bluetooth I see everyone having the issue with the Apple Pencil 2this is not a week old yet I am getting mad I am going back to the store return my Apple Pencil2 I hope they can help me please help me out

I just recently upgraded my iPad to a IPad Pro 11. I then decided to purchase the new Apple Pencil 2 to go with it. When I received the pencil and went through the set up although it connected by Bluetooth it did not work. After doing a full reset stil had the same issue. I contacted apple and they went through things and on conclusion it must be a faulty pencil so my network provider replaced it.

on receiving the new pencil paired it with IPad by Bluetooth still will not work. I went back to the EE shop and on discovering that the pencil connected to their display model and worked the conclusion that the IPad was faulty. They then replaced the iPad as it was under 30 days old took it home connected the pencil and it worked perfectly well. Whilst my IPad was on charge the Auto updated feature updated the iOS to the latest version 12.1.4 now my pencil still connects via Bluetooth but now wont work. Conclusion the IOS update conflicts with the pencil 2 stopping it from working when will you be rectifying this issue???

Make sure that you do not have any sort of protective casing on your ipad. The pencil should stick directly to the side of the ipad.

Additionally, may be irrelevant, you can check the battery levels on your apple pencil by adding a widget called «batteries». For that

1) you need to swipe to the left-most screen (while you are on your home screen).

2) click edit at the bottom of the screen and click on the plus sign next to the «batteries» option.

Now you will see the battery charge levels here.

Same issue. It was working great and then I woke up today and nothing. I’ve tried all exploits. It must be addressed with software update.

Actually just tried that Thx...still out of order.

You’ll need a replacement pencil like I got. It’s not the iPad it’s a software issue in the pencil itself.

I had this same problem and tightening the tip worked for me as well.

What a bad design choice...I was so close to returning it.

I had this same problem and tightening the tip worked for me as well.

What a bad design choice...I was so close to returning it.