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sunnnshine99 Author

Level 1

34 points

Apple Pencil 2 not working

Have the new 2018 iPad Pro and Pencil 2.... yesterday the pencil would skip whenever I was writing... like it lost connectivity. I would reattach it to the side of the iPad and remove it immediate and it would work again. This happened almost hourly - all day while working.

Now today - it’s not working at all. I can’t write or even swipe screens on the main menu. If I check in the Bluetooth settings it’s still connected. I’ve forgotten the device and rebooted the iPad a few times... but it’s still not working.

Any other ideas before I make a trip into the apple store?

Love the new pencil - feels and write so much better - but totally disappointed it’s not working.

Posted on Nov 9, 2018 8:57 AM

Top-ranking reply

sunnnshine99 Author

Level 1

34 points

Posted on Nov 10, 2018 4:36 PM

I never thought to do this... my husband did... but he tightened the nib and it’s been working perfecting so far. I never had an issue with the nib loosening on the first pencil... hopefully it’s not a problem with the second one but once tightened, it’s working perfectly.

View in context

24 replies

Dec 5, 2018 10:45 PM in response to sunnnshine99

I had this same problem and tightening the tip worked for me as well.

What a bad design choice...I was so close to returning it.

nadamew

Level 1

9 points

Dec 19, 2018 7:57 AM in response to Vendetta47

I'm having the same problem. Have you solved it? It's great when it's working. Maybe defective pencil?

MichelPM

Level 10

81,278 points

Dec 19, 2018 4:59 PM in response to nadamew

Bring your defective Apple Pencil back into your nearest, “local” Apple Store and ask for a new replacement Pencil.

Good Luck to You!

Jan 6, 2019 9:07 PM in response to sunnnshine99

I just purchased one last week and same thing. Was working in Procreate when it died. Won’t charge. Taking it in tomorrow after work, which is a big inconvenience.

Jan 9, 2019 10:10 PM in response to Art_and_Tech

Same is happening to me right now. Did you take yours in? Curious to know how they handled it.

Talib194

Level 1

9 points

Jan 21, 2019 10:47 PM in response to sunnnshine99

OMG... you saved my day!!

Feb 12, 2019 7:47 AM in response to sunnnshine99

Just happened to me today. Doble tapping worked, but tip didn’t respond (writing, selection, etc). I just has to screw it back (tip got loose). Don’t Pull it! You have to twist it like a screw.

Mar 5, 2019 8:39 AM in response to Gina baby

I ended up taking it to the Apple store and they couldn’t figure out what the issue was and ended up replacing it. There’s a one year warranty on it.

Mar 5, 2019 10:32 PM in response to sunnnshine99

I met same problems... even though they give me a new pen... it seems like a product problem

Apple Pencil 2 not working