Apple Pencil 2 not working

Have the new 2018 iPad Pro and Pencil 2.... yesterday the pencil would skip whenever I was writing... like it lost connectivity. I would reattach it to the side of the iPad and remove it immediate and it would work again. This happened almost hourly - all day while working.

Now today - it’s not working at all. I can’t write or even swipe screens on the main menu. If I check in the Bluetooth settings it’s still connected. I’ve forgotten the device and rebooted the iPad a few times... but it’s still not working.

Any other ideas before I make a trip into the apple store?

Love the new pencil - feels and write so much better - but totally disappointed it’s not working.

Posted on Nov 9, 2018 8:57 AM

24 replies

IvanTa

Level 1

4 points

Mar 26, 2019 11:20 PM in response to Ebtattoo1904

Make sure that you do not have any sort of protective casing on your ipad. The pencil should stick directly to the side of the ipad.

Additionally, may be irrelevant, you can check the battery levels on your apple pencil by adding a widget called «batteries». For that

1) you need to swipe to the left-most screen (while you are on your home screen).

2) click edit at the bottom of the screen and click on the plus sign next to the «batteries» option.

Now you will see the battery charge levels here.

Nov 10, 2018 4:37 PM in response to sunnnshine99

Actually just tried that Thx...still out of order.

Nov 13, 2018 4:16 AM in response to Vendetta47

You’ll need a replacement pencil like I got. It’s not the iPad it’s a software issue in the pencil itself.

Dec 5, 2018 10:44 PM in response to sunnnshine99

I had this same problem and tightening the tip worked for me as well.

What a bad design choice...I was so close to returning it.

Dec 5, 2018 10:44 PM in response to sunnnshine99

I had this same problem and tightening the tip worked for me as well.

What a bad design choice...I was so close to returning it.

Dec 5, 2018 10:45 PM in response to sunnnshine99

I had this same problem and tightening the tip worked for me as well.

What a bad design choice...I was so close to returning it.

nadamew

Level 1

9 points

Dec 19, 2018 7:57 AM in response to Vendetta47

I'm having the same problem. Have you solved it? It's great when it's working. Maybe defective pencil?

MichelPM

Level 10

81,525 points

Dec 19, 2018 4:59 PM in response to nadamew

Bring your defective Apple Pencil back into your nearest, “local” Apple Store and ask for a new replacement Pencil.

Good Luck to You!

Feb 12, 2019 7:47 AM in response to sunnnshine99

Just happened to me today. Doble tapping worked, but tip didn’t respond (writing, selection, etc). I just has to screw it back (tip got loose). Don’t Pull it! You have to twist it like a screw.

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Apple Pencil 2 not working