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Level 1

16 points

Problem connecting at Starbucks (Macbook Pro 2016 Mojave)

My macbook pro 2016 (macOS Mojave 10.14.1 (18B75)) can't access internet at Starbucks. The network by itself works fine (connected successfully via phone); connection to the wifi spot happens and all DHCP settings are in place. However, the wifi login page doesn't pop up (neither in Safari nor in other browsers/apps) and so there's no access to any web pages. Tried turning wifi on/off, restarting the whole system to no avail, then I went through all the steps in the troubleshooting guide (How to troubleshoot Wi-Fi connectivity - Apple Support) but it didn't solve the problem.

Other free public networks (library) work fine - I get to the login page and can browse with no issues.

Is there a way to manually force the login page upon connection? Any help would be appreciated.

MacBook Pro, macOS Mojave (10.14.1)

Posted on Nov 11, 2018 3:37 PM

Best reply

chrisrask

Level 1

9 points

Posted on Dec 3, 2018 11:46 AM

I am having the same issue. Mine is with any wi-fi hotspot that pops up a security page. The page doesn't load in the popup window. Most of the time I can cancel out of the popup, go to my browser and force network traffic which usually works. Sometimes it takes multiple attempts. This was working fine before Mojave upgrade. I never had an issue. Also, if I reboot, it will usually work the first time I connect, but then if I close my laptop, go somewhere else and then open and try to connect to a different public network with a popup authentication screen, it breaks again.

This shouldn't work this way and needs to be fixed. It's not an issue with the hardware, or the various networks (Starbucks, airport, restaurants, etc.) It is clearly an issue with Mojave.

View in context

26 replies

Mar 30, 2019 1:54 PM in response to viachem

I found the solution to this issue. Connect to Google Starbucks, and close the window that pops up with the error message. Go to preferences, network, advanced, TCP/IP. Copy the router IP. Go back to Safari and paste the router IP as url and press return. Magic!

Nov 11, 2018 5:31 PM in response to viachem

Is there a way to manually force the login page upon connection? Any help would be appreciated.

yes, just force some traffic. Try entering

apple.com

17.142.160.59

in the URL bar on your web browser.

Dec 4, 2018 7:22 AM in response to chrisrask

How to troubleshoot Wi-Fi connectivity - Apple Support

Dec 22, 2018 5:25 PM in response to viachem

The solution posted on this StackExchange question worked for me! In Safari, go to http://captive.apple.com/hotspot-detect.html

For me, it forced the connection to Starbucks and started working.

Nov 11, 2018 5:28 PM in response to viachem

navigating to any web site should force the login page to open before allowing you to the navigated to site.

viachem Author

Level 1

16 points

Nov 11, 2018 7:23 PM in response to BobTheFisherman

I know it should, and it does so in the library. But in Starbucks it fails to load the login page for some reason. The request times out with no page loaded (tried in two different cafes).

viachem Author

Level 1

16 points

Nov 11, 2018 7:27 PM in response to Grant Bennet-Alder

thanks for the idea with direct ip, I'll give it a try the next time. Regarding apple.com I'd expect the same effect as with google.com - and it just failed to load with no login page.

wpsimon3

Level 1

4 points

Feb 18, 2019 11:19 AM in response to chocoholic_laravel

This worked for me in Mojave 10.14.3 (18D109)

It was driving me nuts!

Mar 11, 2019 5:50 AM in response to viachem

Some Readers got relief by entering 1.1.1.1 in the URL/search bar. This generated some traffic without requiring a DNS lookup, and kicked off the login page.

Mar 13, 2019 6:13 PM in response to Grant Bennet-Alder

can someone explain why this works? why does 1.1.1.1 or 17.142.160.59 force the login page?

Mar 30, 2019 2:53 PM in response to joseroark

That should generally work. That generates some traffic for the Router to intercept -- by talking directly to the Router!

Problem connecting at Starbucks (Macbook Pro 2016 Mojave)