About a membership I never requested.
I was recently charged $9.99 for a membership I never requested. How do I get this cancelled and given credit back into my Pay Pal account?
thank you
[Email Edited by Host]
iOS 12.1
Question marked as
Best reply
See if the subscription is done on your Apple ID account, or that the charge is somehow billed to you but not for your Apple ID. All subscriptions start with a confirmation email, with instructions to cancel. Most start with a trial period, so there should not be a subscription payment until after that period. If this concerns an Apple Music subscription, then you will have opportunity to cancel during the whole of three months trial period. During the trial period, there might be an authorization hold, which is not the subscription fee itself, and will be reversed.
If there is a subscription for your Apple ID, which you do not want to continue, then you will need to cancel that. If you have a problem with an app or subscription, then you can use the ‘report a problem’-link in the email invoice.
Your Apple ID and password are both identification and payment authorization. Do guard them as you would guard your PayPal account.