Messages show up from unknown sender when they are in contacts.

How do we fix contacts showing up as unknown sender on iPhone 7?

Posted on Nov 11, 2018 8:16 PM

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1 reply

Nov 13, 2018 10:30 AM in response to Spradlingc

Good morning Spradlingc!

I see you're having some trouble with contacts showing as an unknown sender. I'd like to help out.

Does the contact appear as an unknown sender in text messages or phone calls, or both? Try deleting the contact and adding it again to see if it shows the contact name.

Also be sure to restart the iPhone if you haven't already: Restart your iPhone, iPad, or iPod touch

Keep us updated! Take care.

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Messages show up from unknown sender when they are in contacts.

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