My MacBook Pro keeps disconnecting from Wifi due to my USB C hub!

Question

My MacBook Pro keeps disconnecting from Wifi due to my USB C hub!

Hello,

I have 2017 13 inch (non touch bar) MacBook Pro with two thunderbolt 3 ports which because of my USB C Hub (which i bought from amazon), causes my MacBook's wifi to randomly turn off. But whenever i disconnect the dongle, the wifi comes back on. this is happening on my bootcamp and macOS partitions by the way. I searched around the internet for a while for a fix and i eventually found a youtube tutorial which tells me to wrap tin foil around the cable on the dongle? However this didn't work for me (of course), so can anyone help me find a fix or at least let me know if this is happening to you thank you.

The dongle i bought of amazon.

MacBook Pro (13-inch, 2017, 2 TBT3), macOS Mojave (10.14.1)

Posted on Nov 12, 2018 12:24 PM

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Answer 1

Top-ranking reply

Grant Bennet-Alder

Level 10

133,753 points

Dec 21, 2018 10:15 AM in response to ThePowerPCGuy

Trouble with Wi-Fi or Bluetooth & USB 3 devices ??

from:

Using USB devices with your Mac - Apple Support

.

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Answer 2

Nov 12, 2018 1:21 PM in response to ThePowerPCGuy

UPDATE: I have discovered that the WiFi only disconnects when i insert a USB stick or external hard drive into the dongle.

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Answer 3

Nov 12, 2018 12:34 PM in response to Carolyn Samit

It's advertised as 'MacBook compatible' and some reviews on Amazon say that it works on their MacBook's

Here's the link if you want a closer look https://www.amazon.co.uk/Nllano-Support-ChromeBook-Multiport-Aluminum/dp/B071LC7 5CD/ref=sr_1_5?ie=UTF8&qid=1542054603&sr…

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Answer 4

Dec 21, 2018 8:06 AM in response to ThePowerPCGuy

Have you found a solution to this problem?

I have the same issue. Bought a third party hub from amazon, which seemed to work for everyone else. But whenever I connect it into my MBP 2018, my wifi connection is gone.

Already talked with the Apple Care hotline and that was no help at all. Googled and found out that this has been a major issue on the 2016/17 MBP.

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Answer 5

dwb

Level 7

33,100 points

Dec 21, 2018 8:50 AM in response to ThePowerPCGuy

Interference with USB and both BlueTooth and WiFi are well known. Moving the USB hub further away from the computer an extended USB cable is one possibility - make sure the extension cable is a shielded cable. Using the 5.4 ghz band of your router is another possible solution. Or you may have to find a different hub.

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Answer 6

Nov 12, 2018 12:29 PM in response to ThePowerPCGuy

"But whenever i disconnect the dongle, the wifi comes back on"

The hub may not be macOS compatible, software and or hardware.

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My MacBook Pro keeps disconnecting from Wifi due to my USB C hub!

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