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My app store won’t let me download/update any apps. Due to my apple id being disabled, and my billing information even though it’s all correct

My app store wont allow me to download/update any apps. It’s saying my billing infor is wrong and also that my apple id is disabled

Posted on Nov 12, 2018 1:39 PM

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Posted on Nov 12, 2018 1:45 PM

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide


1 reply
Question marked as Best reply

Nov 12, 2018 1:45 PM in response to rachelfromkppp

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide


My app store won’t let me download/update any apps. Due to my apple id being disabled, and my billing information even though it’s all correct

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