Bluetooth Disconnection

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Level 1

8 points

Bluetooth Disconnection

My iMac will lose all bluetooth connections when I plug a device into my USB ports. All ports are being used. But every once in a while I have to unplug one to plug in something else. Just about every time my bluetooth will disconnect from my mouse, keyboard, and trackpad. It doesn't matter what I plug in, it will always disconnect. Does anyone know why this would be happening? This has become very annoying. It will stay disconnected for 5-10 minutes at a time.

I have a iMac 5 K 27-inch, late 2015

Running on macOS Mojave 10.14.1

This also happens on my previous OS

Any help will be greatly appreciated

Thanks!

Posted on Nov 12, 2018 4:03 PM

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Answer 1

Best reply

rkaufmann87

Level 10

140,754 points

Nov 12, 2018 7:11 PM in response to Dallasfanb

The first thing to try then is to restart in Safe Mode per Apple's directions in Use safe mode to isolate issues with your Mac - Apple Support

If that does not work, reset the NVRAM per Apple's directions in PRAM and NVRAM Reset

If that does not work either, please post back.

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Answer 2

rkaufmann87

Level 10

140,754 points

Nov 12, 2018 4:52 PM in response to Dallasfanb

have You attempted any troubleshooting such as restarting or any resets?

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Answer 3

Dallasfanb Author

Level 1

8 points

Nov 12, 2018 5:25 PM in response to rkaufmann87

Yes. I have restarted my computer before in the past. All items will reconnect on start up. But the problem will still happen is plug any thing intoy USB ports.

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Bluetooth Disconnection

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