iPad Pro 11” dropping WiFi or so it seems

I have this same issue but only with a USB-C to 3.5mm Headphone Jack Adapter plugged in. The Wi-Fi stops working randomly once or twice a day only when this adapter is plugged in. If you also have this adapter plugged in, there is a workaround that has worked for me the last two times this happened. If not, you have a different issue than mine.

I have the same issues exactly as everyone else. It got so bad that I actually had to disable wifi so the LTE could work. That was interesting in that the iPad trying to get to the wifi would prevent LTE!

Interestingly, I have an iPhone XR with no wifi issues, but an iPhone 7+ that my wife has, also has the same problem as the iPad. This seems to point to an iOS bug.

Anyways, I just decided to do the following which seems to have fixed the problem for both the iPad and 7+..

1. Back up your iPad in iTunes.
2. Select your iPad/Summary and select Restore iPad. This will wipe everything back to the original factory settings.
3. Interestingly, this popped up a Software Update to iOS 12.1.1 which would not show before. Select Install
4. On Reboot, follow the on-screen instructions and then Restore from iTunes Backup.
5. It seems to be working perfectly now.

I did the same Tom and am also waiting to hear back.

Actions attempted up until now:

1. restarted iPad Pro
2. restarted router
3. updated to latest ios (the one that just became available)
4. tried connecting to another router/WiFi
5. reset wireless settings in iPad Pro (which deleted them all)
6. reset iPad Pro to factory settings and backed up from computer

Apple asked that I try to reset my iPad Pro to factory settings and back up from Cloud next if the issue persisted. It has persisted.

This is a consistent problem when the Apple USB-C to headphone adapter is plugged in and the iPad goes into Sleep Mode. When the iPad is awakened, the Wi-Fi loses connection. Unplugging the adapter restores Wi-Fi connection after a few seconds.

I tried replacing the Apple USB-C adapter and even returned my iPad Pro 11 for a new one. The same problem occurs.

I’ve been having the same issue over the past few days. I tried what everyone suggested here and unplugged my usb-c headphone adapter and sure enough the Wi-Fi came back. Previously I had to reboot the iPad for it to come back. I wonder if this is a software fix, or it’s just an issue with the headphone adapter itself.

Holy cow! This might be the fix to my problem. I have tried everything...... the Apple Branded headphone adaptor may be the issue here. Over the last 20 minutes I have tried test after test. That dongle may be the problem coming out of sleep mode with it plugged in.

My machine says that it’s connected to WIFI but it can’t get to the internet. the only fix was to reboot. But, pull that dongle and it fixes itself. wake from sleep without the dongle in and there is not issues.

interestingly, I don’t have this problem at all until the battery is 50% or less. Works fine all day with the dongle in or not.

drop that battery to 50% or less and the problem started.

this might be the fix!

Yep, I was equally happy, and annoyed, to find this out as well. Gives me some hope Apple will fix this cause it’s not just me experiencing it. I will add, however, that I’ve had it happen when the battery is greater than 50% charged.

I am certain now that the headphone dongle is the cause of the issue. The battery percent doesn’t matter. I even tested the dongle without the actual headphones attached. If the iPad wakes up from sleep with the dongle in, it can’t find the internet. If I pull the dongle, it finds the internet within a couple of seconds.

how do we report this problem to apple?

I wonder if it’s the dongle or software or ipad hardware?

I have now tested for this problem using the SD to USB C official apple dongle. It does not cause a problem with WiFi/internet on waking.

the official apple usb C headphone adaptor IS the issue.

my pure guess is that since a reboot with the headphone dongle in solves the problem (until the next sleep/wake cycle), this is likely a software problem.

how can we make apple aware of this?

Brought my iPad Pro to the Apple Store located at Apple's Cupertino Headquarters for an exchange 3 days ago. Showed a rep the problem on the iPad. We were able to consistently reproduce it, even after a factory reset. The rep logged the problem and said the iPad will go to a developer for analysis.

I'm sure by now Apple is aware of this problem. How motivated they are to fix it is another question. I'm sure Apple would be happy if wired headphone customers bought new wireless AirPods as a solution to this problem. BTW, the new iPad Pro that I brought home has the same problem.

I have a new iPad Pro 11 and I have the exact same problem. wifi not connected after sleep with Apple dongle Plugged in. I suspected the dongle since the problem only occurs when the dongle is plugged in. After removing dongle widi came back. I wonder if this happens if other USB C connecters are plugged in.

so glad I found this thread! Just bought a new iPad Pro 11” and thought I got a lemon. Apparently not. I’m having the same disconnected WiFi issue when waking from sleep if the usb-c headphone dongle is plugged in. Hopefully apple fixes it with there next iOS update.

I have the same issue. I don’t recall it was triggered by an iOS update (and it persisted after updating to 12.1.1), and I don’t use USB-C dongles when it occurs. For the first month all was well, but since a couple of days wifi connection is dropping out even when the iPad is not sleeing. My iPhone stays connected to the wifi, also when it is next to the iPad.

Any folks experiencing the same? The Apple tips on not being able to connect to Wifi don’t help resolve this.

I am having the same issue with my 12.9” pro but it does not seem to have anything to do with things plugged into the USB C port. Apple did give me a new one and it did not solve the issue, can’t be leave something you pay $2000aud for has this kind of issue.