iPad Pro 11” dropping WiFi or so it seems

They had me do all that and replaced the iPad and the problem still persists. I can’t find a single sequence that triggers the problem. It is random. My wife got a new iPad and it is fine. If they can’t come up with something I am going to ask for my money back and buy a regular iPad.

I have this issue too. It has nothing to do with the usb. It happens whether I'm interacting with the screen or not. I can fix it by quickly toggling the wifi on and off. This happens everyday, and it's getting pretty annoying. None of my other devices do this. My router is in the same room as I am.

edit- I have the brand new iPad 2018 12".

It is not fixed yet. My problem is unchanged. Apple Support has told me they acknowledge the problem is not with my router but is something in the IPad Pro. They have engineers working on it. There is no timetable.

I reopened my case since the problem came back. They replaced my iPad Pro. On the first test with the new one, the WiFi dropped 42 minutes into the streaming meeting.

The Apple tech guy in the store was helpful with additional suggestions and an explanation of why this is so hard to investigate - basically, if it’s not a hardware issue, everyone's individual configurations and software make this hard to pinpoint. He suggested that I try to reset my iPad Pro and not restore from backup (which means that I won’t have all of my stuff), and use the basic software to see if it’s truly an iPad Pro issue and not something in my specific configuration/data. I may try this out. I forgot to ask if Apple has tried this test themselves.

Update: the test where I deleted all personal data and apps and tested the base iOS prior to upgrading to 12.2 did not work, just in case anyone wanted to know this. This means to me that the issue was definitely with Apple software (since my iPad Pro had already been replaced once, indicating that it was not a hardware issue).

I then put back all of my personal data and apps and upgraded to 12.2. I have not had much opportunity to test, but I’m hopeful with everyone else that 12.2 has fixed the issue! I haven’t seen any random drops so far.

I never thought of that, but wifi only started dropping since I put that daft dongle in. Its a poor quality one so I guess I'll have to search online for a decent one. Cheers!

It's the headphone jack adapter, when plugged into the USB-C socket, it seems to interfere with wifi reception.

Having the exact same problem on the 12.9 inch model (2018). Regardless of battery power, iPad dropping wireless after sleep with headphones attached to usb-c.

Hmmm, I’m not exactly sure how to make apple aware. I guess we can all call and open support tickets? Is there a better way?

It isn’t the usb-c dongle, but usb-c headphones (from the pixel 3). Unplugging immediately fixes the issue.

Same problem here with Apple headphone adapter. Battery charge level doesn‘t make a difference.

Well, it worked perfectly for 6 hours, now it’s back. Same with the 7+. Can’t find the internet.

On the other hand, my XR is unaffected.

Weird.

Tom,

Please post whether the replacement iPad Pro has the same issues. Thanks.

Hi George, i have a 12.9 version of the new Pro which apple replaced for me. I was having the same issue and I still have the same problem with the new one.