MacBook switch off/on randomly

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MacBook switch off/on randomly

My Macbook switch off randomly and only switch on when I close and open the lid, then it switch off again. I have all the software up to date. I did the reboot of the SMC, the reboot of the PRAM, I reboot in safe mode and the behaviour is the same, then I checked the hardware and it say that everything is fine.

I can not believe it is broken! it is only 3 years old, the planned obsolescence is every time shorter.

Does anyone have the same problem?

[Re-Titled by Host]

MacBook (Retina, 12-inch, Early 2015), iOS 10.1.1, macOs Mojave

Posted on Nov 15, 2018 10:23 AM

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Answer 1

bailier

Community Specialist

Nov 16, 2018 3:43 PM in response to saraCubillas

Hi saraCubillas,

Thanks for using Apple Support Communities. It sounds like you’re having trouble with your MacBook turning off unexpectedly. I’m happy to provide some additional steps that may help.

Please follow the steps below to help troubleshoot this issue where your Mac is shutting down unexpectedly, also called a kernel panic:
If your Mac spontaneously restarts or displays a message that it restarted or shut down because of a problem

Take care.

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MacBook switch off/on randomly

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