You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bcomp Author

Level 1

4 points

“No audio device” message on iPhone 7 Plus after latest update

i am currently unable to use my mic whatsoever. My video will not record sound, I cannot make calls, my voice memo doesn’t work, and Siri cannot hear me.

This happened after the latest update (12.1) and I’m getting very frustrated. During calls, I can’t hear the other person, and they cannot hear me.

I have already reset my network connections, and done everything aside from doing a full reset on my phone.

Hopefully I am not alone, and someone else has found a work-around?

Posted on Nov 16, 2018 5:35 PM

Top-ranking reply

panchososa694

Level 7

20,623 points

Posted on Nov 16, 2018 10:59 PM

https://support.apple.com/en-us/HT203792

https://support.apple.com/en-us/HT203977

https://support.apple.com/en-us/HT201252

If still unresolved, then your device has a hardware failure and needs to be serviced.

View in context

“No audio device” message on iPhone 7 Plus after latest update

Similar questions