Hi, I just had the battery and motherboard replaced in my MacBook Air. Since then, the keychain does not sync across my devices. All my Safari passwords and logins are still intact on my iPhone, but have disappeared from my MacBook. I have updated to the latest OS on both devices. Mail, contacts, and calendars still sync just fine -- it's only Safari that is the problem. Any solutions? Thanks.
MacBook Air (13-inch Mid 2013)
If iCloud Keychain is on, but Safari won't save or autofill account or credit card information
If Safari doesn't autofill your account names, passwords, or credit cards, or doesn't ask to save them to begin with, check the AutoFill and Private Browsing settings on your device.
On Mac with OS X Mavericks 10.9 or later:
- Choose Safari > Preferences, then click AutoFill.
- For account names and passwords, check that you selected "User names and passwords." For credit card information,* check that you selected "Credit cards."
- See if Private Browsing is turned on in Yosemite or Mavericks. Safari doesn't save account names and passwords when Private Browsing is on.
Thanks, but unfortunately that doesn't resolve my problem. My laptop had previously stored all my Safari logins and passwords just fine until my motherboard and battery were replaced. Now Safari seems to have lost all the Keychain data; however, it is all still intact on my iPhone. Is there a way to transfer the data from my iPhone back to my laptop? Seems to me that's what iCloud is supposed to do, but it's not working that way for me. I can certainly manually re-enter all my logins and passwords and Safari will auto save them, that's not the problem.
Thanks. I followed your instructions. The result was that it wiped out the handful of Safari passwords that I had recently entered. All of my old logins and passwords are still on my iPhone, but none of them were synced back to the computer. Curiously, I noticed that the toggle switch for the iCloud Keychain settings on my iPhone did not stay on. I switched it to "green" but when I check back under the phone's iCloud settings, it still indicates "Off." What now?
keychain not syncing
