Spacebar double space (Macbook Pro 2018)

Hi Apple Forum,


I've had my Macbook Pro 2018 since August and have been noticing an issue with the spacebar where I often type double spaces when I press the spacebar only once. Also, the spacebar is not registering sometimes in very specific spots. I have been typing with other keyboards and not been experiencing this issue.


I have seen that people suggest turning off key repeat settings which I have done fully but that doesn't seem to affect the space key for some reason. Is this is a software issue or hardware? It is very frustrating and I have seen other posts about it but very minimal support.

MacBook Pro (13-inch, 2018, 4 TBT3), macOS Mojave (10.14.1)

Posted on Nov 18, 2018 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2019 4:37 AM

Keyboard Service Program for MacBook and MacBook Pro - Apple Support try this. I tried the suggested solution. It doesn't work because it's an actual well-known defect in the hardware with an unfortunate class-action lawsuit with it. Apple was kind (if you will) to offer me this link. The agent seems to be genuine. Apple has a reputation that they must uphold and this would be unacceptable. Therefore, I hope this link helps. Taken my MBP in for repair and free of charge. Good luck!

71 replies
Question marked as Top-ranking reply

May 6, 2019 4:37 AM in response to tsoukadaris

Keyboard Service Program for MacBook and MacBook Pro - Apple Support try this. I tried the suggested solution. It doesn't work because it's an actual well-known defect in the hardware with an unfortunate class-action lawsuit with it. Apple was kind (if you will) to offer me this link. The agent seems to be genuine. Apple has a reputation that they must uphold and this would be unacceptable. Therefore, I hope this link helps. Taken my MBP in for repair and free of charge. Good luck!

Feb 10, 2019 3:50 PM in response to Pinzman

IT WORKS!


OK, so you obviously can't get your whole mouth over the spacebar but lips pressed above and below, followed by pressing and a super sucking action along it and I guess it does the equivalent of a vacuum combined with compressed air. Debris dealt with. Note to self: don't clean the keyboard with anything other than a lint-free cloth.

Mar 7, 2019 7:55 PM in response to The Nerdy Nurse

The common consensus in this thread - including mine - is that a replacement keyboard is required. Neither the software resolve and compressed air clean were a permanent fix for me. I've just got my MBP back from the service centre good as new. Frustrating and inconvenient, but at least now this issue is resolved for me - for who knows how long. I am now using a keyboard cover in the hope it will stave off the dust/debris problem. The service centre told me Apple have upgraded me warranty to THREE YEARS so that's a small bonus. It shouldn't be required at all though, the price you pay for these things.

Aug 24, 2019 11:02 AM in response to Pinzman

Honestly, this looks like a gross recommendation, but here I am typing without any extra spaces or random period added to my sentences. I used my mouth as a vacuum back and forth several times. Then I pressed down on the all parts of my spacebar while wiping with a lint-free cloth on the edges to clean up. It is working great now. Thanks @Pinzman. I'll classify under #weirdbuttrue.

Mar 7, 2019 10:33 PM in response to bhargav.y

My mid 2018 MacBook Pro 13 inch is "resting" three weeks now for service, cause of the double space problem and the "death" of the space bar key after some hard pressings for it to become functional and stop annoying my typing... The technicians informed me that they are waiting for the replacing mechanism from the provider and I'm forced to work with my old MacBook Pro late 2011, which I passed to my son. Why is Apple insisting on this keyboard, causing us problems and delays concerning computers we spend so much money for? They should immediately release a free lifetime recall-service program, find a final solution about this keyboard malfunction and show some respect for thousands of customers with this problem (customers that started from complaint posts and ended up with lawsuits) not stating that the problem is limited in a few cases and trying to hide their ongoing butterfly keyboard failure. P.S. I also have heard about the "Unshaky" app and I'm about to install it once I get my computer back from service, since I'm almost sure I'll face such keyboard problems again, and I'm not willing to "park" a 2500€ computer in service for three weeks every three months. Apple, please, do something about this now!!!

Mar 7, 2019 10:52 PM in response to tsoukadaris

Having used “unshaky” now for a full working week I can tell that it definitely helps but not fully solve the issue. It is difficult to find the sweet spot for the delay you need to set for your spacebar (if it is too low you get double spaces, too high you cannot type fast as the space won’t be triggered). It decreased faulty spaces by more than 80% I would say. Still this is not acceptable looking at the hole in my bank account...

May 6, 2019 9:36 PM in response to TyellTrackMaster

"Thank god I'm not the onlyone with this problem."


Well you may not be alone but this is not a widespread issue either. I have a 2018 MBP and I have not experienced such an issue and I'm a touch typist. My business is ran on my MacBook Pro daily typing.

Not really sure this is an issue that would require a repair. Just take it to Apple. You're under warranty for 12 months from your date of purchase. If Apple performs a repair there will be no charge as long as you have no damage to the keyboard or any spills on the computer.

Feb 17, 2019 2:42 AM in response to bhargav.y

I've spent around 5,000 € on this Macbook and I've had to replace 3 devices since I have bought it, in September 2018.

This is outrageous. This keyboard is as faulty as it can get. First it was the "W", then it was the the "G", then I don't even remember but now it's the Space Bar, which occasionally does a "double input". I have also purchased a keyboard protector, which helped for a couple of months, just to then make the problem appear as expected.


I am going to contact Apple, which I hope will replace once more the faulty device instead of doing "just a repair". But this is so frustrating. I've been Apple client since 2010 and I'm being very honest with all people who want to purchase the new Macbooks. DO NOT DO IT, it's a rip off.

Feb 19, 2019 9:09 AM in response to djsteveporter

wait - so you've had four different laptops that had the same problem? Ridiculous. My computer was having this same problem just a few months after I first bought it, so I got the keyboard replaced (cost me 400 pounds!) and now it's having the problem again. I guess I'm just going to get an external keyboard instead of paying to get this fixed or replaced, if it's just going to have the same problem.

Feb 19, 2019 9:14 AM in response to ktroyq

Wait... You PAID to fix it? It should be included in the warranty, since it's a WELL KNOWN issue with Apple laptops. My first 3 replacements were done between the first 15 days, but since after changing the 3rd one I bought a keyboard cover hoping to avoid the problem, it actually took around 2 months for the problem to show up on my current Macbook. I've been in contact with Apple that apparently won't replace or refund my purchase for this one, and now they are seeing what it can be done. Probably a repair, but I can't help but wondering how long it will go until the problem will show again.


Are they expecting me to send my macbook for repair every two weeks? What should I use during the repair? Purchase another Macbook that will show the same problem? Or maybe purchase a laptop from another company? This is ridiculous. I can't believe that after the shitstorm with 2015 models they didn't make sure to solve this problem completely.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Spacebar double space (Macbook Pro 2018)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.