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MacBook display flickering, stripes. Help much appreciated :)

Hi guys,


Here's to hoping there's a solution I haven't tried... This morning, I opened up my laptop and suddenly the screen started flickering. Meaning: it never turns black, just same display as usual but seems to be shaking/flickering continuously, especially white areas are unbearable on the eye.


Symptoms:

- Grey horizontal lines randomly appear (as I type, two appear exactly on the spot where I'm typing)

- The apple logo seems somehow 'imprinted' on the desktop (see photos). It won't go away, not even at the log in screen. You can also detect a square and some sort of cirkel on top of it, if you look carefully.

- It gets a little less annoying when I turn down brightness.

- It seems unrelated to apps. It's unresponsive to any possible solution.

- When I connect my macbook to an external display, there is no problem at all.


What I've tried:
- Deleting Firefox (I read this could cause trouble)

- Normal reset, normal shutdown

- SMC reset

- NVPRAM reset

- Apple Diagnostics test, incl. disk utility first aid

- Running in safe mode

- Creating a new user account

- Deleting Mac OSX and reinstalling


I swear I did nothing with this laptop. I left it on the couch as I always do. It was in sleep mode. When I opened the lid, this was happening.


About the laptop:

- Macbook (Retina, 12 inch, early 2016)

- Processor 1,1 GHz intel core m3

- Memory 8 GB 1867 MHz LPDDR3

- Graphicscard Intel HD Graphics 515 1536 MB

- Serienumber C0***TJ1


Photos:

User uploaded fileUser uploaded file


[Edited by Host]

MacBook, macOS Mojave (10.14.1)

Posted on Nov 18, 2018 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2018 11:56 AM

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).

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MacBook display flickering, stripes. Help much appreciated :)

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