2018 Mac Mini and NEC LCD2490WUXi

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2018 Mac Mini and NEC LCD2490WUXi

Got my new 2018 Mac Mini and can't get it to work properly with my NEC LCD2490WUXi (2008). Have tried a couple of USB-C to DVI cables and the problem remains. I did get it to work for about half an hour and it was great. Now it will just show the Apple symbol and the loading line, but then after ten seconds reverts to "DVI-D No signal". Have tried every monitor setting, turning the monitor on first, booting the computer first, etc. NEC tech just said "Yeah, uh, it's a problem, try a different cable". Mini works fine with an old Samsung DVI monitor. What is it about the NEC that makes it different? THANKS to anyone who can help!

Posted on Nov 19, 2018 8:04 AM

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Answer 1

Nov 19, 2018 9:35 AM in response to Richard Fernandez

Is there maybe a way to reset the monitor to factory settings? I would contact the manufacturer again for more detailed support and explain to them that you've tried multiple cables, ports, and monitors.

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Answer 2

Nov 19, 2018 8:06 AM in response to JWD88

Since the Mac Mini works with other DVI monitors, the issue is specific to that monitor...

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Answer 3

JWD88 Author

Level 1

32 points

Nov 19, 2018 6:04 PM in response to JWD88

Found the answer: Used the HDMI port on the Mini, an HDMI cable and an HDMI to DVI adapter. For some reason the NEC monitor doesn't reject this as it rejected the thunderbolt (USB-C) connection.

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2018 Mac Mini and NEC LCD2490WUXi

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