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Mac Min 2018 Headphone Jack Stops Being Recognized upon Wake

The headphone jack on my mac mini stops recognizes that headphones are in the jack after wake up from sleep. Using standard apple headphones that work fine elsewhere. If I unplug and plugin they resume working normally but that is subpar for sure. Mac has been updated and rebooted and running latest os.

Mac mini (2018), macOS Mojave (10.14.1)

Posted on Nov 19, 2018 9:39 AM

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2 replies

Nov 20, 2018 7:45 AM in response to sblackwood

Hello sblackwood,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with the headphone jack on your Mac mini stops working unexpectedly after waking your Mac mini from sleep. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


How to test an issue in another user account on your Mac


If you're still having this issue, please reset the SMC and NVRAM and then test your specific issue again.


If your Mac doesn't sleep or wake when expected
Reset NVRAM or PRAM on your Mac
How to reset the System Management Controller (SMC) on your Mac


Cheers!

Dec 15, 2018 11:19 AM in response to sblackwood

Same thing happening to me. Whether from wake or on boot, I have to reseat the headphone jack to my external speakers. I just received and activated my Mac Mini 2018 on 12-12-18 and it has done since I first turned it on. I set everything up first, plugged everything in, then booted up. Upon first boot, I noticed that when I tried playing back music from iTunes, I got a No symbol when I tried pressing the volume keys, I reseated the cable, sound started working. Moreover, I left the music playing, as per my settings the screen went to sleep but the music kept playing normally. Upon hitting the keyboard to wake up my Mac mini, the music shut off. I logged back in and reseated the headphone cable to get the sound out again.


Finally, it should be noted that in iTunes, the music playback does not stop. Meaning the Mac mini knows the cable has not been disconnected as with any Apple product I own, playback stops when the connection is purged. This is true with both the wireless connection on my iPhone and physical connections i.e. the headphone jack on my new Mac mini. I hope Apple can fix this with a software update. As of now I plan on using USB audio, so it will not be a problem for much longer whether Apple fixes it or not.


ps. I have tried all the "solutions" suggested by i_rina on this thread, no go.


UPDATE: I all but immediately found the solution after I posted this. This is my first Mac mini and have only had iMacs before, I was not aware that you have to go into the sound preferences and select "External Headphones" from the menu. I made the setting change and but my Mac mini to sleep, woke it, and then tried restarted, each scenario proved this is the fix. I feel dumb.

Mac Min 2018 Headphone Jack Stops Being Recognized upon Wake

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