Bluetooth connectivity issues

Anyone else have bluetooth issues with their 2018 Mac mini? Particularly with audio devices.


Whenever I connect with AirPods or a bluetooth speaker, the sound cuts in and out. Also when I connect, the output doesn't automatically switch to the bluetooth device and when I try to manually connect it only works 50 percent of the time. I usually have to remove the bluetooth device and re-sync.


I've waited so long for a Mac mini update and the fact that this new one doesn't work properly is killing me. I'm thinking of just returning it if this bluetooth issue doesn't resolve itself.

Mac mini (2018), macOS Mojave (10.14.1), null

Posted on Nov 20, 2018 7:33 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2019 8:01 AM

At first, switching to 5GHz on my router did not solve my problem. I had to reset the Bluetooth module.


If you don't already have the Bluetooth icon in your menu bar, go into System Preferences > Bluetooth and turn that option on.

Next, option-shift-click the Bluetooth icon in the menu bar.

Highlight Debug.

Click on Reset the Bluetooth module.


As long as I am on 5G I don't have the problem any longer. Apple should include this information in documentation that comes with the Mini2018.


145 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bluetooth connectivity issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.